Terracana Ranch Resort Jasper Front Desk Agent

STAFF ACCOMMODATIONS AVAILABLEINNhotels Jasper, ABFrom $18 an hour - Temporary, Seasonal, Full-time, Fixed term contractINNhotelsJasper, ABFrom $18 an hourJob detailsPayFrom $18 an hourJob typeFull-timeTemporaryShift and schedule8 hour shiftWeekends as neededMorning shift+ show moreLocationJasper, ABBenefitsPulled from the full job descriptionOn-site parkingFull job descriptionAt INNHotels, our mission to share our Canadian experience of tourism, culture, and history with our guests begins first and foremost with our employees/team/staff that deliver this exceptional, quality experience. We wouldn’t be a leader in hospitality, sustainable tourism, or community development without the wonderful people that work with us to grow our company vision.We are seeking staff for the summer season, from June to October for Terracana Ranch Resort.Please note that Terracana Ranch is located near Valemount, B.C.- about 1 hour from Jasper.Are you a positive self motivated person who is adaptable and looking for change? Are you an excellent team motivator who is excited to work and live in the remote area of Robson Valley? If you are ready for outdoor adventures and meeting new people, then come join our team at the Terracana Ranch Resort where we can continue to create the best possible experiences for our guests and each otherJOB RESPONSIBILITIES:Guest Services:Greet and assist guests with a friendly and professional demeanor.Efficiently check guests in and out using the Hotel Reservations Management Software system.Handle guest inquiries, requests, and concerns promptly and courteously.Reservations Management:Utilize Hotel Reservations Management Software to manage room reservations, ensuring accuracy and efficiency.Process online and phone reservations and update the system accordingly.Check email reservations daily.Monitor room availability and make recommendations to maximize occupancy.Hotel Management Software Expertise:Willing to learn in-depth knowledge of the Reservations Management Software to perform tasks such as check-ins, check-outs, and hotel reservation management.Troubleshoot and resolve any technical issues related to the software.Stay updated on new features and functionalities of Hotel Reservations Management Software.Communication:Effectively communicate with housekeeping, maintenance, and other hotel staff to ensure seamless operations.Provide clear and concise information to guests regarding hotel facilities, policies, and local attractions.Payment Processing:Process payments, handle cash, and provide accurate receipts.Maintain a secure and organized cash drawer.Problem Resolution:Address and resolve guest issues promptly and professionally.Collaborate with management to escalate issues when necessary.Daily Reporting:Generate and review daily reports from Reservations Management Software to ensure accuracy in billing, occupancy, and other relevant metrics.Report any discrepancies to the appropriate department.Resort Operations:Ensure all public areas, entrances, and grounds are clean, clutter free and safe to properly represent the Resort as well as the INNHotels brand standard.Assist with other departments and pitch in as needed, such as Housekeeping.Assist with the planning, ordering, receiving of office supplies.Adhere strictly to rules regarding health, safety and security.Assist with food orders and supply orders for the continental breakfast.Participate in the kitchen and dining room in preparation and delivery of the daily contintental breakfast.Act as a bartender and/or server in the lounge. Keeping track of inventory of the bar.QUALIFICATIONS:Ability to work under pressure in a fast-paced environment.Eye for detail and quality.Customer oriented, welcoming, and friendly.Strong time management skills, with the ability to manage multiple duties efficiently.Ability to work with minimal supervision and be an effective member of a team.Ability to nurture a good working relationship with other departments.A stickler for health and safety.An awareness of safety and ability to be calm in the case of an emergency.Approachable and positive but firm with a huge level of personal integrity that leads by example.REQUIREMENTS:1-3 years of previous experience in a Front Desk role is preferred.Valid Driver’s License and clean drivers abstract are required.Required to move, lift, carry, pull, and place objects weighing less than or equal to 30 pounds without assistance.Must be computer literate. The preferred candidate will have previous experience with Microsoft Word and Excel. Knowledge of WEB REZ PRO is an asset.Ability to work a variety of shifts, from weekdays, weekends, days, evenings, and holidays.WHO WE ARE:Terracana Ranch Resort is a 500-acre Ranch and Resort in British Columbia, an hour west of Jasper, Alberta. It is part of INNHotels, a Family of Independent Hotels with properties in Canmore, Jasper, Grande Cache, Red Deer, Stony Plain, Invermere, and Valemount.WHAT WE OFFER:Staff accommodations are available.A great work environment with opportunities for career development and advancement within the INNHotels family of hotels.Hotel discounts as part of the INNHotels family of hotels.To live, work, and play in a beautiful area of the Robson Valley one hour west of Jasper AB.Note: Work schedule is based on occupancy levels. This role requires someone who can work both weekdays, weekends, and holidays.Do you think you would make a good candidate? Apply online with your resume and cover letter stating why you are interested in this role and area to live. We would like to thank all applicants for applying, however only those selected for an interview will be contacted.Job Types: Full-time, Fixed term contract, SeasonalContract length: 6 monthsPay: From $18.00 per hourExpected hours: No less than 40 per weekBenefits:On-site parkingSchedule:8 hour shiftDay shiftMorning shiftWeekends as neededApplication question(s):Are you willing to relocate to Terracana Ranch, about 1 hour away from Jasper?Experience:Hotel front desk: 1 year (preferred)Licence/Certification:Driving Licence (preferred)Work Location: In person

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Canadian Rockies Considering Working in Jasper, Alberta?Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, AlbertaUnderstand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National ParkExplore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment AccommodationsJasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.