Senior Business Analyst

1 month ago

Dorval, Canada Alteo Full time
Alteo is looking for a Senior Business Analyst for a permanent position based in Dorval.

In the context of a major digital transformation, you will play a central role in the scoping and planning, then delivery and evaluation of numerous technology initiatives. Your role will also involve actively engaging with the community of practice to support a network of practitioners within the business lines, drawing on industry best practices.

Responsibilities:
  • Develop in-depth knowledge and critical thinking skills in relation to the organizations' business domain.
  • Master the environment in which our customers operate (organizational context, business architecture, application architecture and technology services).
  • Establish excellent relationships and maintain a high level of interaction with all project and operational stakeholders.
  • Facilitate committees and working groups involving stakeholders of various hierarchical levels and interests
  • Develop high-quality communication deliverables to support common understanding of issues and promote stakeholder mobilization.
  • Perform business and IT diagnostics to facilitate the identification and analysis of requirements to achieve business objectives.
  • Perform various types of analysis (feasibility, impacts, stakeholders, processes, data).
  • Develop tactical approaches to analysis and facilitation based as much on risks and constraints as on the structure of the network of stakeholders targeted by the change.
  • Contribute to the framing and drafting of project charters enabling mandates to be approved.
  • Collaborate on an ongoing basis with internal and external experts to facilitate the execution of projects and operational changes.
  • Present concise, structured recommendations and identified solutions to address issues and opportunities raised by teams.
  • Develop and contribute to the implementation of delivery strategies from a "user/process/technology" perspective.
  • Support customers as they prepare to implement digital transformation initiatives.

Profile:
  • DEC/BAC in IT or equivalent
  • 10+ years of experience in a business analyst role
  • Demonstrated project experience in the development and delivery of digital transformation plans
  • Performed business analysis in strategic and tactical context (master plan, business case, Enterprise solution selection process, major operational changes)
  • Excellent general knowledge of classic technological environments (modern office environment, document management, data management, cloud services, B2B/B2C interface)
  • Ability to manage and drive projects under his/her leadership (continuous improvement, analysis projects)
  • Knowledge of the complete IT project lifecycle
  • Certification in business analysis or operational excellence (a major asset)
  • Exceptional communicator with excellent analytical and synthesis skills
  • Ability to lead, influence and solve problems
  • Ability to analyze an organizational and IT context rapidly
  • Ability to maintain productive working relationships with internal and external collaborators, despite diverse perspectives
  • Ability to work on several different mandates at the same time in a variety of contexts
  • Versatility, enthusiasm and attention to detail
  • Strong writing skills and excellent French (oral and written)
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Alteo est à la recherche d'un Analyste d'Affaires Senior pour un poste permanent basé à Dorval.

Dans le contexte d’une importante transformation numérique, vous occuperez un rôle central dans le cadrage et la planification, puis, la livraison et l’évaluation de nombreuses initiatives technologiques. Votre rôle consistera également à vous impliquer activement auprès de la communauté de pratique afin afin de soutenir un réseau de praticiens au sein des lignes d'affaires, en s’appuyant sur les meilleures pratiques de l’industrie.

Responsabilités:
  • Développer une connaissance approfondie et un sens critique en lien avec le domaine d’affaires des organisations.
  • Maitriser l’environnement dans lequel œuvrent nos clients (le contexte organisationnel, l’architecture d’affaires, l’architecture applicative et les services technologiques).
  • Établir d’excellentes relations et maintenir un niveau élevé d'interaction avec l’ensemble des parties prenantes aux projets et dans les opérations.
  • Animer des comités et des groupes de travail impliquant des parties prenantes aux niveaux hiérarchiques ainsi qu’aux intérêts variés
  • Développer des livrables de communication de haute qualité pour supporter la compréhension commune des enjeux et favoriser la mobilisation des acteurs.
  • Procéder à des diagnostics tant au niveau affaires que TI afin de faciliter l’identification et l’analyse des exigences permettant l’atteinte d’objectifs d’affaires.
  • Réaliser différents types d’analyses (faisabilité, impacts, parties prenantes, processus, données).
  • Élaborer des approches tactiques d’analyses et d’Animation s’appuyant autant sur les risques et les contraintes que sur la structure du réseau de parties prenantes ciblés par le changement.
  • Contribuer au cadrage et la rédaction des chartes de projets permettant de faire approuver les mandats.
  • Collaborer de façon continue avec les experts interne et externe afin de faciliter l’exécution des projets et des changements opérationnels.
  • Présenter de façon concise et structurée des recommandations ainsi que des pistes de solutions identifiées permettant d’adresser les problématiques et opportunités soulevées par les équipes.
  • Développer et contribuer à la mise en œuvre des stratégies de livraison dans une perspective «utilisateur/processus/technologie».
  • Accompagner les clients dans leurs préparations à la mise en œuvre des initiatives de transformations numériques.

Profil:
  • DEC/BAC en TI ou l'équivalent
  • 10+ années d'expérience dans un rôle d’analyste d’affaires
  • Expérience démontrée en projet d’élaboration et de livraison de plan de transformation numérique
  • Avoir effectué de l'analyse d'affaires dans le contexte stratégique et tactique (plan directeur, business case, processus de sélection de solutions Entreprise, changements opérationnels importants)
  • Excellente connaissance générale des environnements technologiques classiques (environnement bureautique moderne, gestion documentaire, gestion de données, services cloud, interface B2B/B2C)
  • Habilité à gérer et conduire les projets dont il assure le leadership (amélioration continue, projet d’analyse)
  • Connaissance du cycle de vie complet d’un projet TI
  • Certification en analyse d’affaires ou en excellence opérationnelle (un atout majeur)
  • Communicateur d’exception doté d’une excellente capacité d’analyse et de synthèse
  • Capacité de leadership, d’influence et de résolution de problèmes
  • Capacité d’analyser un contexte organisationnel et TI rapidement
  • Facilité à maintenir des relations professionnelles productives avec les collaborateurs internes et externes, malgré la diversité des perspectives
  • Capacité de travailler sur plusieurs mandats différents en même temps dans des contextes variés
  • Polyvalence, enthousiasme et soucis du détail
  • Capacité de rédaction et excellente qualité du français (oral et écrit)
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