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Shift Manager

3 months ago

Burlington, Canada Ricki's and Cleo Full time
Ricki's/cleo

Shift Manager (Part Time)

Burlington North Smart Centre - Burlington, Ontario

As a Shift Manager with Ricki's and cleo you'll be responsible for creating an exceptional brand experience for our customers shopping with us in store. As a member of the management team you will help to lead all aspects of the store's business and support day to day operations.

What You'll Love
Expand your closet with 50% off regular priced product
Feel and look your best with our fashion forward dress code
Be recognized with our length of service milestone career celebrations
Develop and grow with our training and development and our career advancement opportunities
Recognition for individual and team accomplishments
Mental health and life wellness supports for all team members
Flexible scheduling and shifts

How You'll Contribute

Shift Managers are responsible for supporting day to day store operations including achieving sales goals, ensuring excellent customer experiences, and overall team leadership in the absence of their store manager or assistant manager. A Shift Manager is also responsible for providing amazing customer experiences and demonstrating strong selling skills.
Ensure every customer receives outstanding customer service by following our customer service program
Drive customer loyalty by introducing our loyalty program to all customers
Drive business results through coaching and encouraging customer focused sales associates
Promote the brand through knowledge and understanding of our product, business, and values
Oversee store operations, including shift task organization and store opening and closing duties, in conjunction with/or in the absence of management
Participating in merchandising, marketing and visual presentation according to our standards and directives
Maintain a safe and clean store environment for our teams and customers
Secure company assets with strong loss prevention skills and awareness
Providing supervision to the store team; providing guidance, coaching, and training to your team so they can achieve great results
Creating a positive work environment that embodies our values

Who You Are
Experienced retail associate who is able to motivate, train and coach others to success
Has excellent sales skills and is committed to ensuring amazing customer experiences
Interested in fashion and has an eye for style
Committed to teamwork and can apply our philosophy that "none of us is as good as all of us"
Able to stand for extended periods, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
Has flexible availability; shift managers can work a combination of daytime, evening and weekend shifts

WHY CLEO

Our mission is to be today's choice in meeting women's fashion needs, by offering styles that are flattering with a dress up/dress down versatility that gives her the value and quality she can trust, in a fun, friendly, easy to shop store. Cleo is a national specialty brand featuring apparel-with a focus on work wear-for women in both regular and petite sizing. At Cleo we connect and inspire women to be their best

RICKIS' STORY

From a single store in 1939 in Brandon, Manitoba, Ricki's has grown to become a destination for fashionable workwear. Our brand success is rooted in our deep commitment to understanding our customer. Working at Ricki's is fun, fast-paced, and rewarding. We are committed to our teamwork philosophy "none of us is as good as all of us." We know that the only way we'll continue to grow successfully is by fostering a strong, diverse team. Our team of passionate associates is at the heart of our success. Our associates provide insights that help drive our business and create better product and experiences for our customers.

_We are an equal opportunity employer. If chosen to participate in the selection process, accommodations are available upon request. We will consult with the applicant to provide or arrange suitable accommodation in a manner that takes into account the applicant's accessibility needs._

_We sincerely appreciate all expressed interest; however only those candidates qualifying for interviews will be contacted._

_

Job Type: Part-time

Pay: From $16.80 per hour

Shift:
4 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Work days:
Monday to Friday
Weekends as needed

Work Location: In person