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Chief Operating Officer

2 months ago

Smithers, Canada Accoravillage Full time

Bulkley Valley Credit Union - Administration, 3872 1st Ave, Smithers, British Columbia, Canada Req #104

Monday, September 23, 2024

Bulkley Valley Credit Union, serving over 14,500 members from the Hazeltons to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service.

This is an exciting opportunity for the right candidate to meet their career goals while balancing their lifestyle with the many amenities our community and the Bulkley Valley has to offer.

If you want to join a dynamic management group dedicated to credit union values and member service, this is the right career move for you. You will report directly to the CEO and, as a member of the senior management team, you will be responsible for providing overall management, direction and coordination of all retail banking activities, including sales and service, within our multi-branch credit union. This role also liaises with the General Manager Insurance and Senior Financial Planners to tie subsidiary operations to the credit union.

Responsibilities:

  1. Participate in the development of corporate strategies and policies.
  2. Identify short and long-term objectives.
  3. Contribute to the design and development of policies and programs for branch operations.
  4. Provide direction to branches, call centre, commercial, operations, and learning & development teams.
  5. Provide leadership and coaching to reporting staff.
  6. Approve loan applications within a delegated lending authority.
  7. Develop, implement, and coordinate strategies related to all aspects of operations including premise development, marketing campaigns, banking system conversions and upgrades, and cash handling management.
  8. Ensure consistency amongst all branches, call centre and commercial with regards to policies and procedures.
  9. Assist in the development of new deposit and loan products and services.
  10. Ensure coordination and availability of training for all staff both internally and externally.
  11. Coordinate the activities of the internal audit to ensure that they are scheduled and results are reviewed, responded to and then corrected where necessary.
  12. Create an environment where operations staff are encouraged to provide high quality service to our staff in a professional manner.
  13. Lead operations staff to ensure effective performance and results through coaching and development.
  14. Act as the Alternate Compliance Officer with regards to Anti-Money Laundering / Counter Terrorist Financing Prevention & Detection Legislation.

Qualifications:

The successful candidate will have a business degree or diploma and a minimum of 10+ years of in-depth knowledge in the areas of retail and commercial products and services, financial management, compliance, or related field, with professional experience in progressive senior leadership roles. An individual with experience plus education and/or training equivalent to 10+ years will also be considered.

Bulkley Valley Credit Union has a competitive compensation package including an attractive base salary and an excellent benefit and pension package.

To learn more about Bulkley Valley Credit Union, please visit our website at www.bvcu.com. We welcome applications from all interested applicants looking to further their career in a dynamic, supportive and team-oriented environment.

Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.

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