Customer Program Manager

3 weeks ago

Old Toronto, Canada Alphawave IP Inc Full time


We're looking for the Wavemakers of tomorrow.

Alphawave Semi enables tomorrow’s future by accelerating the critical data communication at the heart of our digital world – from seamless video streaming to AI to the metaverse and much more. Our technology powers product innovation in the most data-demanding industries today, including data centers, networking, storage, artificial intelligence, 5G wireless infrastructure, and autonomous vehicles. Customers partner with us for mission-critical data communication, our innovative technologies, and our proven track record. Together, we enable the next generation of digital technology.

Why Alphawave Semi

These positions require directly related experience and are highly compensated with very competitive salaries. If you join Alphawave, you will be working side-by-side with the top talent in the industry and technological leaders with outstanding vision, track record, and accomplishments. You will be mentored by our top engineers and provided with the knowledge and freedom to innovate as your skills grow. We are also conveniently located in downtown Toronto, close to the University of Toronto. If interested, please submit your resume along with your transcript and cover letter.

What you'll do:

  • Direct point of contact for leading edge customers and vendors on 112G Serdes program.
  • Working with external partners and engineering leads to align on optimal solutions.
  • Dedicated, single point of contact to coordinate and track issues
  • Runs program schedule, regular status update meetings, action item tracking and delivery acceptance
  • Coordinates activities to ensure SoW goals are being met
  • Internal execution
  • Regular review of program schedules, risks and resolution strategy with management team.
  • Defining and driving process frameworks across teams for efficient and consistent execution and quality deliverables.
  • Ensuring WBS consistent with program intent and working with project manager and engineering leads to realign as needed.
  • Driving internal kickoff, deliveries and signoff both internally and with external partners.
  • Electrical engineering undergraduate degree or equivalent a minimum
  • Understanding of key IP deliverables and customer integration challenges
  • Understanding of execution flow and cross team interdependencies for high speed serdes IP development

Additional skills and experience considered an asset

  • Schedule development, tracking and reporting with MS Office Project
  • PMP certification an asset

"Hybrid work environment"

As part of our commitment to the well-being and satisfaction of our employees, we have designed a comprehensive benefits package that includes:

  • Great compensation package
  • Health Insurance
  • Retirement Savings
  • Paid time off

Diversity & Inclusivity

Alphawave Semi is based out of one of the most diverse countries in the world. This includes differences related to race, ethnicity, national origin, gender, gender expression and presentation, sexual orientation, religion, age, ability and socioeconomic status. To us, diversity is one our strongest assets to our organization. We commit ourselves to promoting the recognition and appreciation of our diverse and rich culture. We believe that it is critical to our success to promote freedom of thought and opinion in a respectful environment. The decisions we make are rooted by respectfully considering each other’s thoughts and opinions and by working towards a greater common goal.

Accommodation

Alphawave Semi is an equal opportunity employer and welcomes applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. We welcome and encourage applications from people with disabilities. If as a qualified job applicant, you request accommodation, Alphawave Semi will consult with you to provide reasonable accommodations according to your specific needs. If you wish to make a request, you will be provided an opportunity if you’re applications is selected to proceed in our hiring process.

#J-18808-Ljbffr

  • Scaled Customer Success Program Manager

    1 month ago

    Toronto, Canada Clio Full time

    -Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice Summary: We are currently seeking a Scaled Program Manager to join our Customer Success Team in Burnaby, Toronto, Calgary. Who you are: You are an experienced...

  • Associate Program Manager

    22 hours ago

    Old Toronto, Canada Advantage Group Full time

    What Matters to Us: Thirty years ago, in Toronto, Canada, Founder Ron Pirie championed the belief that businesses work better together when they commit to actively listening and responding to each other’s feedback. From humble beginnings and a staunch and universal belief that stronger collaboration leads to better business results in any...

  • Associate Program Manager

    20 hours ago

    Old Toronto, Canada Advantage Group Full time

    What Matters to Us: Thirty years ago, in Toronto, Canada, Founder Ron Pirie championed the belief that businesses work better together when they commit to actively listening and responding to each other’s feedback. From humble beginnings and a staunch and universal belief that stronger collaboration leads to better business results in any...

  • Associate Program Manager

    20 hours ago

    Old Toronto, Canada Advantage Group Full time

    What Matters to Us: Thirty years ago, in Toronto, Canada, Founder Ron Pirie championed the belief that businesses work better together when they commit to actively listening and responding to each other’s feedback. From humble beginnings and a staunch and universal belief that stronger collaboration leads to better business results in any...

  • Program Lawyer, In-House and Custom Programs

    3 weeks ago

    Toronto, Canada York University Full time

    Purpose: Osgoode Professional Development (OsgoodePD) is a revenue-generating professional education branch of Osgoode Hall Law School, operating within a highly competitive commercial market for professional and executive continuing education. OsgoodePD offers degree and non-degree programs to both domestic and international students. Offerings include...

  • Senior Program Manager

    5 days ago

    Old Toronto, Canada Affirm Full time

    Affirm aims to provide better financial products to improve the lives of consumers. We need an exceptional program manager to scale operations, support our growing business and adapt the servicing operating model based on the new or differentiated products . The ideal candidates will have strong business acumen and judgment with the ability to lead cross...

  • Senior Program Manager

    5 days ago

    Old Toronto, Canada Affirm Full time

    Affirm aims to provide better financial products to improve the lives of consumers. We need an exceptional program manager to scale operations, support our growing business and adapt the servicing operating model based on the new or differentiated products . The ideal candidates will have strong business acumen and judgment with the ability to lead cross...

  • Senior Program Manager

    5 days ago

    Old Toronto, Canada Affirm Full time

    Affirm aims to provide better financial products to improve the lives of consumers. We need an exceptional program manager to scale operations, support our growing business and adapt the servicing operating model based on the new or differentiated products . The ideal candidates will have strong business acumen and judgment with the ability to lead cross...

  • Inside Sales Representative – Toronto

    1 week ago

    Toronto, Canada Zedd Customer Solutions Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Inside Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Sales Representative is expected...

  • Bilingual Inbound Sales Representative

    1 week ago

    Toronto, Canada Zedd Customer Solutions Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Bilingual Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Bilingual representative is...

  • Customer Success Manager

    20 hours ago

    Old Toronto, Canada MESSAGEPOINT Full time

    Customer Success ManagerAbout Us:Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users such as...

  • Customer Success Manager

    19 hours ago

    Old Toronto, Canada MESSAGEPOINT Full time

    Customer Success ManagerAbout Us:Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users such as...

  • Customer Success Manager

    19 hours ago

    Old Toronto, Canada MESSAGEPOINT Full time

    Customer Success ManagerAbout Us:Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users such as...

  • Program Manager(Cybersecurity)

    3 weeks ago

    Old Toronto, Canada EightSix Network Inc Full time

    Our client owns and operates an electricity distribution system that delivers electricity to approximately 80,000 customers in one of Canada's largest city.Your Role & ResponsibilitiesOur client is looking for a Program Manager who will be responsible for supporting and managing I&IT Cybersecurity projects, enhancements, optimizations, Infrastructure life...

  • Program Manager(Cybersecurity)

    3 weeks ago

    Old Toronto, Canada EightSix Network Inc Full time

    Our client owns and operates an electricity distribution system that delivers electricity to approximately 80,000 customers in one of Canada's largest city.Your Role & ResponsibilitiesOur client is looking for a Program Manager who will be responsible for supporting and managing I&IT Cybersecurity projects, enhancements, optimizations, Infrastructure life...

  • Program Manager(Cybersecurity)

    3 weeks ago

    Old Toronto, Canada EightSix Network Inc Full time

    Our client owns and operates an electricity distribution system that delivers electricity to approximately 80,000 customers in one of Canada's largest city.Your Role & ResponsibilitiesOur client is looking for a Program Manager who will be responsible for supporting and managing I&IT Cybersecurity projects, enhancements, optimizations, Infrastructure life...

  • Program Manager(Cybersecurity)

    2 days ago

    Old Toronto, Canada EightSix Network Inc Full time

    Our client owns and operates an electricity distribution system that delivers electricity to approximately 80,000 customers in one of Canada's largest city.Your Role & ResponsibilitiesOur client is looking for a Program Manager who will be responsible for supporting and managing I&IT Cybersecurity projects, enhancements, optimizations, Infrastructure life...

  • Program Manager(Cybersecurity)

    2 days ago

    Old Toronto, Canada EightSix Network Inc Full time

    Our client owns and operates an electricity distribution system that delivers electricity to approximately 80,000 customers in one of Canada's largest city.Your Role & ResponsibilitiesOur client is looking for a Program Manager who will be responsible for supporting and managing I&IT Cybersecurity projects, enhancements, optimizations, Infrastructure life...

  • Program Manager(Cybersecurity)

    2 days ago

    Old Toronto, Canada EightSix Network Inc Full time

    Our client owns and operates an electricity distribution system that delivers electricity to approximately 80,000 customers in one of Canada's largest city.Your Role & ResponsibilitiesOur client is looking for a Program Manager who will be responsible for supporting and managing I&IT Cybersecurity projects, enhancements, optimizations, Infrastructure life...

  • Customer Collaboration Manager

    20 hours ago

    Old Toronto, Canada EightSix Network Inc Full time

    Job Title: Customer Collaboration ManagerAbout Us:Welcome to Lactalis Canada – where we take pride in being recognized as one of Forbes' 2022 top employers! Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including some of Canadian’s favourite dairy brands such as like Black Diamond Cheese, Lactantia...