Regional Domestic BDC Supervisor Vaughan Chrysler Vaughan, ON

2 days ago

Vaughan, Canada Dilawri Group of Companies Full time

WANT TO WORK for one of Canada’s Best Managed Companies?

Dilawri Group is now actively searching for a Regional Domestic BDC Supervisor to join our Team. 

The hours of this role are Monday to Thursday 9:00 a.m. to 6:00 p.m. "Friday day off" Saturday 9:00 a.m. to 6:00 p.m. 

If you are looking to break into the world of sales but don’t have the experience or the knowledge, this position offers the ideal opportunity to gain the Skills and experience needed to fast-track your sales career in Canada’s Largest Automotive Group.

This position offers an uncapped Bonus structure. The more you sell the more you make

Position Overview:

As a Business Development Supervisor, you will be responsible for managing and converting hot leads generated from online advertising and vehicle listings posted online for our Domestic Automobile Dealerships. This role is designed for individuals who are eager to learn and develop their skills as sales professionals in the automotive industry. You will receive comprehensive training and guidance from experienced sales leaders to help you succeed in this role. This Position requires no Cold Calling, only deal with customers who want to purchase and ask for us to reach out. 

Key Responsibilities:

  • Respond promptly to incoming inquiries and leads generated through online advertising and vehicle listings.
  • Engage with potential customers via phone, email, or chat to understand their vehicle needs and preferences.

2. Customer Relationship Building:

  • Cultivate and maintain strong relationships with prospective customers.
  • Provide exceptional customer service and information to guide them through the vehicle selection process.

3. Product Knowledge:

  • Develop a deep understanding of the vehicles in our inventory, including features, specifications, and pricing.
  • Stay updated on industry trends and competitors' offerings.

4. Appointment Booking:

  • Schedule and coordinate appointments for customers to visit our dealership based on their preferences.
  • Ensure a smooth handover to the sales team for in-person consultations.
  • Participate actively in our sales training program to build essential sales skills.
  • Shadow experienced salespeople to learn effective sales techniques and strategies.
  • Collaborate with the sales team to provide additional information and support during the sales process.
  • Assist in the preparation of sales documentation and contracts.

7. Reporting:

  • Maintain accurate records of customer interactions, appointments, and outcomes.
  • Provide regular reports on lead conversion activities.

Qualifications:

  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Strong desire to learn and develop sales skills.
  • Ability to work independently and as part of a team.
  • Previous sales experience is a plus but not required.
  • The ability to multi-task and type 40 Words per minute is an asset
  • Avid multi-tasking Mobile and computer gamers perform well in this position
  • Competitive salary with uncapped bonus structure. 
  • Comprehensive training and development programs.
  • Employee discounts on vehicle purchases and services.
  • Health, dental, and vision and other benefits.
  • Opportunities for career advancement within our dealership group at the store level, regional level, and national levels

ABOUT US

Dilawri Group of Companies represents 82 dealerships nationwide with 23 dealerships in Ontario Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within culture”, training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.

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