Maintenance Tech

Hourly Wage

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is C$28.00 per hour - C$28.00 per hour.

Key Purpose

As a Facility Maintenance Technician with ISS, you will be responsible for operating, replacing, repairing, and maintaining general building related infrastructure. The job involves lifting heavy materials and apparatus, and work may be performed in areas of extreme heat, cold, and/ or noise. As a Facility Maintenance Technician, you will be tasked with receiving and responding to service calls and taking immediate action to resolve emergency situations or system breakdowns. You will ensure that all preventive maintenance is complete and address any necessary repairs promptly. Additionally, as a Facility Maintenance Tech, you will be responsible for maintaining a clean and safe work area/ plant and ensuring that utilities meet delivery specifications.

In overseeing contractors and routine/ preventive maintenance work, Facility Maintenance Technicians ensure that the work is performed appropriately and safely. Communication is a key aspect of the role, involving coordination with ISS and customer operations management teams, tenants/utility system end-users, and Business Unit Stakeholders.

The Facility Maintenance Technician role requires an Apprentice/ Generalist Craftsman skillset.

Responsibilities Include

• Performs/Direct TS operation, replacement, repair, and maintenance of all related mechanical, electrical, control systems, plumbing, and life safety systems
• Perform/Direct TS Preventive Maintenance Work orders from PM Calendar
• Routine and preventive maintenance duties include filter changes, lubrication, control, and performance checks, and replacing bearings, motors, and dampers
• Works closely with the manager to optimize the Preventative Maintenance Program
• Responds to trouble calls; works closely with Operations to ensure efficient operations; maintaining records, logs and files as required
• Perform scheduled rounds and readings on plant systems/assets
• Ensures service/ maintenance is executed according to established standards
• Identify deficiencies through regular and thorough inspection of facility infrastructure
• Repair restroom fixtures, sweat/braze copper pipe, thread black pipe
• Drain & "safe off" systems to facilitate repairs
• Perform minor carpentry tasks, replace ceiling tiles, repair, or replace door hardware, locks, panic bars, etc.
• Perform minor electrical tasks to include bulb and ballast replacement
• Inspect mechanical, electrical systems, trace electrical circuits, operate switchgear, record inspections, and write reports to Supervisors
• Assists other Mechanics, Electricians, and Operators with major repairs and maintenance of facility equipment
• Ensures regulatory compliance associated with in scope TS services
• Reads and interprets piping & instrument drawings (P&IDs), floor plans, site maps and/or electrical diagrams
• Operates support equipment including forklift, cranes, pay loaders, and moving vehicles
• Maintains tools and orders supplies as required for installation and repairs
• Complies with departmental policy for safe storage, usage, and disposal of hazardous materials
• Follows safety practices and utilize protective clothing and equipment as required by OSHA. Know the whereabouts of all emergency equipment (i.e., fire extinguishers, eyewash, and shower stations, first aid supplies, breathing apparatus, etc.)
• Safely use hand tools, power tools, and test instruments to maintain, troubleshoot and repair various types of equipment
• Supports customer satisfaction processes by ensuring customers are informed about the status of their request in a timely and accurate manner
• Maintains operation and maintenance manuals for all equipment. Record all tests, scans, and inspections as directed
• Maintains all tests, logs, and manuals in an efficiently organized manner
• Ensures accurate and timely documentation
• Follows good hood housekeeping standards
• Perform any additional duties on an as "required" basis where such duties are within the scope of contractual obligations
• Communicates with ISS and customer facility operations management teams, tenants/ utility system end users, and Business Unit Stakeholders
• Operate, monitor, adjust, maintain facility assets/systems and associated control systems
• Maintain CMMS system records, logbooks, and required documentation
• Oversee work performed by outside contractors
• Requisition necessary material to complete required repairs
• Perform applicable administrative dutiesPayroll, HR, training, etc.
• The Facility Maintenance Technician must be capable of working independently, and/ or under the direction/ oversight of local (Lead Building Engineer, Chief Engineer, or FM), regional, and/or country TS and Account Managers (dependent on space type, scope of work, and dispersion of ISS organizational managers)
• The Facility Maintenance Technician does not supervise other ISS TS personnel. May supervise third-party TS vendors at assigned location(s)

Ideal Candidate Experience

• High school diploma or greater
• Minimum of two(2) years of experience in facility maintenance
• Experience with customer line of business
• Experience with customer building type(s)
• Ability to read, write, and communicate in English required
• Works and participates well as a team member
• Communicate well with others; clearly write and speak to clients, superiors, and coworkers
• Good organization skills; disciplined approach to daily activities; takes a sense of pride in all aspects of the job
• Presents self in professional manner: neat appearance and grooming
• Able to produce a quality work product in a prompt, safe, and efficient manner
• Ability to work without supervision and appropriately with multiple deadlines
• Maintain a good attendance record, including notification in the event of tardiness and absence
• For internal candidates, must constantly receive a "meets expectations" job performance review
• Apprentice/Generalist level craftsman in facility maintenance
• Reads and interprets piping & instrument drawings (P&IDs), floor plans, site maps and/ or electrical diagrams
• Experience and proven ability to install/demo/setup/repairgeneral building infrastructure i.e., paint/patch, flooring, windows, doors, hardware
• Experience and proven ability to safely secure hydronic and electrical systems for maintenance
• Experience and proven ability to braze/ solder copper pie, thread black pipe
• Basic carpentry skills
• Knowledge of operation ofbuildingauxiliary systems i.e., fire-life safety, stand by emergency generators
• Familiarity of generalbuildingsystems i.e., vertical lift equipment, overhead doors
• Ability to write, execute written and oral instructions and perform arithmetic calculations
• Strong knowledge of safe work practices and procedures typical for maintenance operations
• Ability to safely wear a respirator, climb ladders, enter confined spaces, lift heavy objects, and perform other physically demanding tasks
• Safely and skillfully use all types of related hand and power tools

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able physically perform all operations and maintenance on site
• Must be physically able to wear required PPE while executing work
• Must be able to lift heavy objects (up to 70 lbs.), climb ladders, work on feet for extended periods, work in the cold, heat, noisy, and confined space environments
• Some work is performed inside central plant space, within mechanical/electrical rooms, and/or on rooftops
• Periodic noise, heat, and cold exposure
• Some confined space work required
• Some work in common office areas

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.