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Packaging and Quality Control Lead

2 months ago

Windsor, Canada Crop Defenders Ltd. Full time
Job Title: Packaging and Quality Control Lead

Location: Windsor, ON

About Crop Defenders Ltd.:

Crop Defenders Ltd. is a pioneering biological crop protection company dedicated to producing and supplying ecological alternatives to pesticides for consumable crop growers. Our mission is to improve the lives of millions by enabling growers to produce ecologically grown crops that are safer for farmers, consumers, and the ecosystem. Join us in transforming sustainable farming

Job Purpose:

The Packaging and Quality Control Lead is responsible for ensuring the timely and accurate packaging of orders with strict adherence to quality standards. This role focuses on reducing shrinkage and operational waste, while guaranteeing that all products meet the necessary quality and safety specifications. The role involves close collaboration with logistics, procurement, and customer support teams to ensure the highest standards of product quality and customer satisfaction.

Key Responsibilities:

1. Order Fulfillment and Coordination:

  • Ensure all outgoing orders are processed, packaged, and staged on time, in full (OTIF), and within specifications, aiming for the lowest labor cost.

    Communicate promptly with Customer Support and IPM Lead about issues with quality to proactively let customers know order changes so customers are informed.

  • Coordinate with the Logistics department to plan and execute orders, minimizing delays and enhancing customer satisfaction.

2. Quality Control and Inspection:

  • Manage quality inspection procedures for all biocontrol species, ensuring compliance with established quality standards.

    Perform and oversee mock emergence tests, fecundity tests, and other quality assessments, providing data-driven feedback to Procurement. Manage final audit processes for all outgoing products, ensuring that packaging, storage, and shipping meet quality control specifications.

  • Maintain detailed quality data in the database, regularly updating inventory and inspection results, and conducting audits as necessary.

3. Shrinkage and Waste Reduction:

  • Monitor shrinkage and waste data, submitting findings to the Revenue Protection Lead and P&L, and actively work towards reducing shrinkage through experiments to increase the shelf life of Biologicals and improve processes.

    Collaborate with Procurement and other teams to analyze surplus and shortages, identify root causes, and make process improvements.

  • Communicate daily with Procurement about surplus of Bios.

4. Labor and Workflow Management:

  • Track and improve labor efficiency in the packaging area by optimizing task assignments, training workers in quality control procedures, and managing time effectively.

    Compare actual time spent on tasks versus standard time, identifying areas for improvement.

  • Plan and manage packaging labor resources to meet demand fluctuations, including contingency plans for peak times or unexpected increases in orders.

5. Inventory and Storage Management:

  • Maintain and track storage conditions of biocontrol products (temperature, humidity, air quality, etc.) to ensure they remain within ideal ranges for quality preservation.

    Coordinate product movement in inventory, especially for items that remain in the packaging area for more than 48 hours.

  • Report discrepancies (e.g., overstock, shortages) to Procurement for corrective action.

6. Collaboration and Reporting:

  • Maintain effective communication with cross-functional teams, such as Customer Support, IPM Lead, and Procurement, to ensure cohesive operations and quick resolution of any issues affecting order fulfillment or quality.

    Prepare and review quality reports, ensuring alignment with packaging specifications and quality controls. Communicate results with suppliers where necessary, particularly in cases of discrepancies.

  • Regularly audit and update SAP systems for shipment reception, surplus counts, and bio discard management, ensuring inventory accuracy and real-time updates.

7. Training and Continuous Improvement:

  • Develop and implement training programs for quality inspection and packaging staff, ensuring proficiency in inspection procedures, SAP usage, and packaging protocols.

    Oversee staff certifications in quality control protocols, ensuring the team is fully equipped to handle all aspects of product packaging and quality assurance.

  • Continuously improve quality and packaging processes through feedback, mock scenarios, and regular audits of performance and procedures.

Key Criteria/Requirements:

  • Bachelor’s degree in Entomology, or related fields.

    Minimum of 3 years experience in the BioControl industry or Agriculture Industry dealing directly with Biologicals. Strong analytical skills with the ability to interpret data and provide actionable insights. Excellent communication skills, with the ability to collaborate effectively across departments. Inventory management systems, and Microsoft Office Suite. Demonstrated ability to lead and train teams, with a focus on continuous improvement and process optimization.

  • Attention to detail and a commitment to maintaining high-quality standards.

Benefits:

  • Competitive salary based on experience and qualifications.

    Extended health benefits after the probationary period. Opportunities for professional development and growth.

  • A supportive and dynamic work environment.

A special note before you apply: We are replacing Hierarchy with Self-managed teams where the authority is distributed instead of centralized to managers in traditional organizations. Before applying for the job, you need to consider if this type of management system matches your personal values.
Also, we are designing a culture of high engagement and productivity in Crop Defenders. If you can commit to and live with the following core values, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or that you’re not willing or able to participate with us at this level, we are not a good fit for you.
We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following principles:
1. Truthful and trustworthy. 2. Reliable and dependable. 3. Humble and has the courage to be vulnerable. 4. Have each other’s back to make the whole greater than the sum of its parts. 5. Care intensely for collective interest over your personal interests. 6. Hold yourself and others accountable to the highest standards. 7. Embrace and drive change. 8. Create scalable systems and processes for continuous improvement. 9. Empower others. 10. Deliver results and show an internal drive for productivity and positivity. 11. Mindful of the energy you bring to or drain from others. 12. Have a value-adding and NOT a value-extracting mindset. We look forward to reviewing your application and potentially welcoming you to the Crop Defenders team
Let's Make a Positive Difference in the World Together

Join Our Team:

If you are passionate about quality control and packaging and are eager to contribute to sustainable agricultural practices, we invite you to apply for the Packaging and Quality Control Lead position at Crop Defenders Ltd. Help us ensure the delivery of high-quality products that meet our stringent standards and contribute to a healthier ecosystem.

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