Service Manager
3 days ago
JOB SUMMARY: Perform all service supervisor duties andprovide leadership to Readyquip technicians is support of customerrequirements.
KEY ACCOUNTABILITIES:· Provide in branch leadership for serviceoperations;
· Schedule field and workshop service work load to maximizeproductivity in the field and workshop;
· Coach, mentor, recruits technicians tomeet and exceed customer and business objectives;
· Manage, understand andprovide direction on financial implications of work being requested/doneincludinginvoices, warranties, policies, redo, etc.;
· Manage fixed assets,tools in the branch, service vehicles and assist in preparation of plans forcapital expenditures;
· Manage and prepare quotes and review invoices forcustomers, while managing work-in-progress in a timely fashion;
· Promote a highlevel of customer satisfaction and follow up on repairs· Improve customersatisfaction by identifying problem areas and initiating correctivemeasuresrelating to shop floor or office procedures;· Manage required trainingneeds and maintain training register, performance evaluations and guidancesessions for direct reports;
· Promote workplace safety by ensuring allemployees investigate all accidents or near misses
· Lead and participate insafe, environmentally sound and healthy work behaviors and customerrelations atall times in support of Readyquip Health and Safety Policy/Program(s) andbestpractices
· Encouraging continuous improvement in operations throughscheduled meetings between management, other departments, and employees as wellas regular service meetings.
· Work with all other departments to deliver highlevel of customer service
· A commitment and sensitivity to addressing thecustomer’s specific needs
QUALIFICATIONS:
· Fluently bilingual in French andEnglish, oral and written
· 3 years experience preferred
· Certified technicianpossessing either: journeymen, red seal or equivalent certificate, preferred
·Working knowledge in heavy equipment industry
· Must be able to read andunderstand prints (hydraulic & electrical), drawing and technicalbulletins
· Must possess good relationship management, interpersonal and communicationskills
· Work evening shifts and weekends asrequired
· Completed post-secondary education
· A team player with a strongcustomer service orientation.
· Good organizational skills.
· Sense of urgencywith the ability to prioritize and deliver timely results in a fast pacedenvironment with multiple and changing priorities
· Must have a good drivingrecord (copy of drivers’ abstract may be required)
Excellent communication,negotiating, analytical and organizational skills
·Effective leadership, coaching and team building skills
· Self motivated andable to adapt to changing and multiple priorities
· Knowledgeable with Microsoftapplications along with basic computer skills
· Working knowledge of competitors'equipment
CHARACTER COMPETENCIES:
· Ability to multi task
· Critical thinking:using logic and reasoning to identify the strengths and weaknesses ofalternative solutions, conclusions, or approaches to problems
· Judgment &decision making: choosing appropriate actions based on common sense andcost-benefit analysis
· Coordination: adjusting actions in relation to others’actions
· Leadership and persistence in face of obstacles
Wethank all applicants for their interest; however, only those selected for aninterview will be contacted. No phone calls, please. ReadyQuip is an equalopportunity employer. Please email careers@readyquip.com
Receive a notification when this company posts a new job.
#J-18808-Ljbffr-
Service Manager
3 weeks ago
Timmins, Canada ReadyQuip Sales and Service Full timeAt ReadyQuip Sales and Services Ltd., we are passionate about delivering top-quality products and exceptional customer service. As an established distributor in the province of Ontario, we offer endless career opportunities in a challenging and rewarding professional environment. Our team in Timmins, ON, is comprised of dedicated and self-motivated...
-
Service Manager
2 weeks ago
Timmins, Ontario, Canada ReadyQuip Sales and Service Full timeAt ReadyQuip Sales and Services Ltd., we are passionate about delivering top-quality products and exceptional customer service. As an established distributor in the province of Ontario, we offer endless career opportunities in a challenging and rewarding professional environment. Our team in Timmins, ON, is comprised of dedicated and self-motivated...
-
Service Manager
3 weeks ago
Timmins, Canada SMS Equipment Inc. Full time**The salary for this role will be $110,000 - $120,000 per year, plus incentive.** **Responsibilities include but are not limited to**: - **Responsible for all activities as they relate to the management of Welding, Field Sales Support, and Mechanical Services operations. **Provide a safe work environment, maintain service work order and information system...
-
Service Manager
2 months ago
Timmins, Canada Rush Enterprises, Inc Full timeRush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 15 locations in Ontario and almost 600 employees and growing, we are looking...
-
Service Manager
4 weeks ago
Timmins, Canada Rush Enterprises, Inc Full timeRush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 15 locations in Ontario and almost 600 employees and growing, we are looking...
-
Service Manager
3 days ago
Timmins, Canada Rush Enterprises Inc. Full timeRush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 15 locations in Ontario and almost 600 employees and growing, we are looking...
-
Service Manager
5 days ago
Timmins, Canada Rush Enterprises Inc. Full timeRush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 15 locations in Ontario and almost 600 employees and growing, we are looking...
-
Service Manager Can
4 weeks ago
Timmins, Canada Rush Enterprises Full timeRush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 15 locations in Ontario and almost 600 employees and growing, we are looking for...
-
Manager of Environmental Services
3 weeks ago
Timmins, Canada St. Mary's Gardens Full timeSt. Mary's Gardens is currently seeking a dynamic and passionate individual to lead our facilities and maintenance team as the Environmental Services Manager. The ESM is responsible for planning, organizing, leading, and overseeing the physical facility, property, housekeeping & maintenance personnel, laundry, fire safety and security systems, preventative...
-
Manager, Food Service
7 days ago
Timmins, Canada 2539481 ONTARIO INC (AO Freshly Squeezed) Full timeAs a Food Service Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. Due to the cyclical nature of the hospitality industry, you may be required to work varying schedules to reflect the business needs of the franchise. In addition, attendance at all scheduled training...
-
Environmental Services Manager
7 days ago
Timmins, Canada Timmins Economic Development Corporation Full timeSt. Mary's Gardens is currently seeking a dynamic and passionate individual to lead our facilities and maintenance team as the Environmental Services Manager. The ESM is responsible for planning, organizing, leading, and overseeing the physical facility, property, housekeeping & maintenance personnel, laundry, fire safety and security systems, preventative...
-
Environmental Services Manager
7 days ago
Timmins, Canada Timmins Economic Development Corporation Full timeSt. Mary's Gardens is currently seeking a dynamic and passionate individual to lead our facilities and maintenance team as the Environmental Services Manager. The ESM is responsible for planning, organizing, leading, and overseeing the physical facility, property, housekeeping & maintenance personnel, laundry, fire safety and security systems, preventative...
-
Service Manager
2 months ago
Timmins, Canada Epiroc Customer Center Full timeService Manager - Central North The role of a Service Manager is to develop a service team capable of supporting the installed base of equipment in the designated area while incorporating Epiroc service Vision and Mission. You shall work within the company matrix organization, in close cooperation with the other company departments, to ensure all Parts and...
-
Timmins, Canada Ontario Public Service Full timeProbation and Parole Administrative Support Clerk - Bilingual (English/French) Areyou an administrative professional looking for an exciting opportunity to servea diverse community? If so, join our team where you will collaborate withcriminal justice partners and community organizations while providing clerical,administrative, and reception support services....
-
Timmins, Canada Ontario Public Service Full timeProbation and Parole Administrative Support Clerk - Bilingual (English/French) Areyou an administrative professional looking for an exciting opportunity to servea diverse community? If so, join our team where you will collaborate withcriminal justice partners and community organizations while providing clerical,administrative, and reception support services....
-
Manager, Assurance
2 months ago
Timmins, Canada Craig Keen Despatie Markell LLP Full timeIf you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a...
-
Manager, Assurance
1 month ago
Timmins, Canada MNP Full timeInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Assurance and Accounting team as a Manager, Indigenous Services. This diverse team of professionals works with more than 250 Indigenous peoples,...
-
Manager, Assurance
2 months ago
Timmins, Canada Craig Keen Despatie Markell LLP Full timeIf you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a...
-
Manager, Assurance
1 month ago
Timmins, Canada MNP Full timeInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Assurance and Accounting team as a Manager, Indigenous Services. This diverse team of professionals works with more than 250 Indigenous peoples,...
-
Manager, Assurance
1 month ago
Timmins, Canada MNP Full timeInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Assurance and Accounting team as a Manager, Indigenous Services. This diverse team of professionals works with more than 250 Indigenous peoples,...