Account Analyst

5 days ago


Markham, Canada Aviva plc Full time

Account Analyst (Bilingual) page is loaded Account Analyst (Bilingual) Apply locations Markham posted on Posted 30+ Days Ago job requisition id R-136068

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Aviva Canada is looking for Bilingual Call Centre Billing Representatives to support our contact centre and insurance branches, handling approximately 25-30 inbound calls per day.

Hours of Operation

  • Call Centre Hours are Monday-Friday 8 am-8 pm

  • Shifts (7.5 hours per day) will fluctuate within these Call Centre hours

  • Candidates must be flexible and reliable to work rotating shifts, which include evening shifts to 8 pm

What you'll do

Provide "brilliant" customer service to Licensed Insurance Advisors and other staff from both the Contact Centre and Insurance Branches

  • 40% of position will be answering billing telephone inquiries in a professional, timely and courteous manner (approx. 25-30 per day)

  • 60% of position will support the Sales Centres and Insurance Branches with accepting and processing payments and maintaining billing of client policies (note: no collections responsibilities in this position)

What you'll bring

  • 1-2 years’ call centre experience

  • Billing/credit experience is an asset, but not required

  • Excellent telephone manner and interpersonal skills

  • Excellent written and oral communication skills

  • Ability to multitask in a fast paced environment

  • Ability to adapt quickly to change

  • Problem solving skills

  • Strong/accurate Data Entry Skills and ability to talk and type while navigating screens

  • Proficient in Windows applications

  • Specifically MS Excel and MS Word

What you’ll get

  • Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

  • Our vacation package starts at 4 weeks

  • Exceptional Career Development opportunities.

  • We’ll support your professional development education.

  • Hybrid work model

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment, you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

About Us

We help our 18 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight.

So, we’re passionate about helping our 22,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.

#J-18808-Ljbffr
  • Accounting Analyst

    1 week ago


    Markham, Canada Robert Half Full time

    Robert Half is currently working with a dynamic client seeking an Accounting Analyst. The Accounting Analyst will help evaluate this organization's income and spending by working closely with the accounting and finance departments. This is a highly collaborative role, so the Accounting Analyst will have excellent interpersonal, communication, and...

  • Account Analyst

    2 weeks ago


    Markham, Ontario, Canada Randstad Canada Full time

    Are you a seasoned customer service professional with previous experience in a lively call center setting? If that sounds like you, we've got an excellent opportunity available! Our client in the insurance field is looking for an Account Analyst specialized in Personal and Commercial Lines Call Centre to join their team for a 5-month assignment at their...


  • Markham, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. We are looking for a Financial Analyst, Accounts receivable to join our Finance Operations department. The purpose of this role is to prepare journals/accounting duties, account analysis...

  • Accounting Analyst

    5 days ago


    Markham, Canada Hallmark Full time

    Submit your information for this opportunity Accounting Analyst - Markham, ON L3R 0G7 **Accounting Analyst** - Manage financial reference data for internal and external stakeholders to ensure accuracy. - This will involve initial pull of data, and requirement to confirm the accuracy of data pulls by mitigating controls. - Demonstrates understanding of the...


  • Markham, Ontario, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We are looking for a Financial Analyst, Accounts receivable to join our Finance Operations department. The purpose of this role is to prepare journals/accounting duties, account analysis...

  • Account Analyst

    4 weeks ago


    Markham, Ontario, Canada Randstad Canada Full time

    Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in support of their Markham location (hybrid role). Training will be...


  • Markham, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We are looking for a Financial Analyst, Accounts receivable to join our Finance Operations department. The purpose of this role is to prepare journals/accounting duties, account analysis...


  • Markham, Ontario, Canada Corporate Consultants Full time

    Our client is a North American leader in domestic energy management solutions, with over 600,000 units under contract with clients across Canada and U.As Senior Financial Analyst , you will support the continued building of a strong, data-driven finance team. This role is newly created due to growth, and reports to the Senior Manager Finance, but will work...


  • Markham, Ontario, Canada BGIS Full time

    Who We AreSUMMARYThe Accounting/Reporting Analyst provides complex transactional support for financial and operational processes within a full accounting cycle, while being a pivotal financial resource to all business units and stakeholders.KEY DUTIES & RESPONSIBILITIESAnalysis and Reporting Works closely with the project delivery and property management...


  • Markham, Canada BGIS Full time

    Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320...


  • Markham, Canada Upper Canada Specalty Hardware Full time

    Upper Canada Specialty Hardware Limited (UCSH) was founded in 1987. Our main goal is to provide quality service and innovation ideas for owners, architects, developers and contractors. Over the years, UCSH has evolved into a family of companies that includes a commercial division, a residential division, a security division and installation services. Our...


  • Markham, Canada Extendicare Full time

    **Job Description**: Reporting to Manager, Accounts Payable, the Senior AP Analyst will be responsible for settling the invoices, our Corporate Office invoices, verifying the supplier invoice requests keyed in at various homes/locations, processing payments and other supporting AP activities. This position will be located at our Head Office in Markham,...


  • Markham, Ontario, Canada Lorex Technology Full time

    Company Description Proudly Canadian-founded, the Lorex team across North America is committed to the design, development, and deployment of ingenious smart home security and business monitoring solutions that enhance our customers' lifestyles and sense of well-being. We achieve this by continuing to produce innovative solutions, all backed by cutting-edge...


  • Markham, Ontario, Canada Metergy Solutions Inc Full time

    The Senior Analyst, Finance (SFA) will join the Metergy finance team in Markham, Ontario. The SFA role is a highly versatile position that provides the foundation, guidance and exposure towards a challenging and dynamic career. The SFA will be involved at various depths with financial reporting, liquidity management, business planning, valuations and...


  • Markham, Canada COPERNICUS LODGE Full time

    **Job description** Copernicus Lodge is a healthcare organization that provides for a continuum of care to primarily polish seniors. We are located in the heart of Roncesvalles Village just west of downtown Toronto. We have 200 seniors’ apartments with a Supportive Housing program, 228 Long Term Care beds and an Adult Day Program. We are looking for a...


  • Markham, Canada Broadridge Full time

    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. - The Accounts Receivable Analyst will be responsible for working as a proactive problem solver with a focus on execution, accountability,...

  • Capital Analyst

    4 weeks ago


    Markham, Canada Extendicare Full time

    **Job Description**: Reporting to the Capital Manager, the Capital Analyst will perform tasks of a general accounting nature with respect to capital asset financial statement line items. As part of these tasks, the Capital Analyst will have the responsibility to maintain, create and document accounts related to capital expenditures for the consolidated...

  • Financial Analyst

    2 weeks ago


    Markham, Canada Thomas, Large & Singer Full time

    Financial Analyst Company: Thomas, Large & Singer Inc. Location: Markham, Ontario **Job Type**: Full Time Employee Experience: 2-5 years Education: University Degree **General Job Description** Thomas, Large & Singer Inc. (TLS) is currently seeking a Financial Analyst to join our growing team. Reporting directly to the Director of Financial Reporting,...


  • Markham, Ontario, Canada Johnson & Johnson Full time

    Johnson & Johnson MedTech Canada is recruiting for a Senior Financial Analyst (SFA), located in Markham, ON. This role offers the flexibility of a hybrid working schedule, with days both in the office and remote each week. At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex...


  • Markham, Canada Smith and Long Limited Full time

    _Are you a seasoned analyst with a strong financial acumen and a passion for driving company success? Do you enjoy leveraging cutting-edge technology to optimize financial operations and improve overall operational efficiency? Do you enjoy working in a fast-paced environment where no two days are alike and you are constantly being challenged? If so, Smith...