Associate Customer Support

3 weeks ago

Moncton, Canada Tech Mahindra Full time

Job role: Associate - Customer SupportLocation: Moncton, NB, CanadaOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical support and assisting customers with troubleshooting steps for any basic technical issues they may experience.What you will do:Responding to calls from customers who have questions regarding phone service, billing, account information, password resets, etc.Responding to chat or email queries from customers with account or technical related questions as needed.Contribute to business profitability by offering customers account specific deals through up-sell initiatives.Documenting customer issues in the client system and updating customer information.Following outlines processes to resolve customer technical issues, or complaints, in a timely manner.Additional duties as needed, to be discussed during your interview.To qualifyYou must have a high school diploma or equivalent.1 year call center experience preferred.1 year sales experience preferred.We will pay you to complete online training, but you must commit to attending – 100%, no missed time.Be able to complete and pass a background check.Must have excellent communication skills.PRE-REQUISITES:Must have reliable high-speed internet.20 MBPS download minimum, 10 MBPS upload minimum.DSL, Cable, Fiber Only - (no Wi-Fi or satellite-based service), Cannot use a VPN.

  • Associate Customer Support

    2 weeks ago

    Moncton, Canada Tech Mahindra Full time

    Job role: Associate - Customer Support Location: Moncton, NB, Canada On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and

  • Associate Customer Support

    3 weeks ago

    Moncton, Canada Tech Mahindra Full time

    Job role: Associate - Customer Support Location: Moncton, NB, Canada On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing...

  • Associate Customer Support

    3 weeks ago

    Moncton, Canada Tech Mahindra Full time

    Job role: Associate - Customer SupportLocation: Moncton, NB, CanadaOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing...

  • Associate Customer Support

    3 weeks ago

    Moncton, Canada Tech Mahindra Full time

    Job role: Associate - Customer Support Location: Moncton, NB, Canada On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing...

  • Associate Customer Support

    3 weeks ago

    Moncton, Canada Tech Mahindra Full time

    Job role: Associate - Customer Support Location: Moncton, NB, CanadaOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing...

  • Associate Customer Support

    5 days ago

    Moncton, Canada EightSix Network Inc Full time

    On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical support and assisting customers with...

  • Associate Customer Support

    5 days ago

    Moncton, Canada EightSix Network Inc Full time

    On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical support and assisting customers with...

  • Associate Customer Support

    4 days ago

    Moncton, Canada EightSix Network Inc Full time

    On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical support and assisting customers with...

  • Associate Customer Support

    2 weeks ago

    Moncton, Canada EightSix Network Inc Full time

    On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical support and assisting customers with...

  • Associate Customer Support

    2 weeks ago

    Moncton, Canada EightSix Network Inc Full time

    On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical support and assisting customers with...

  • Associate Customer Support

    2 weeks ago

    Moncton, Canada EightSix Network Inc Full time

    On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical support and assisting customers with...

  • Associate Customer Support

    2 weeks ago

    Moncton, Canada Tech Mahindra Full time

    Job role: Associate - Customer SupportLocation: Moncton, NB, CanadaOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing...

  • Associate Customer Support

    3 weeks ago

    Moncton, Canada Tech Mahindra Full time

    Job role: Associate - Customer SupportLocation: Moncton, NB, CanadaOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing...

  • Associate Customer Support

    3 weeks ago

    Moncton, Canada Tech Mahindra Full time

    Job role: Associate - Customer Support Location: Moncton, NB, Canada On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing...

  • Associate Customer Support

    3 weeks ago

    Moncton, Canada Tech Mahindra Full time

    Job role: Associate - Customer SupportLocation: Moncton, NB, CanadaOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing...

  • Associate Customer Support

    1 week ago

    Moncton, NB, Canada Tech Mahindra Full time

    Job role: Associate - Customer SupportLocation: Moncton, NB, CanadaOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing...

  • Associate Customer Support

    2 weeks ago

    Moncton, NB, Canada Tech Mahindra Full time

    Job role: Associate - Customer SupportLocation: Moncton, NB, CanadaOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing...

  • Associate Customer Support

    1 week ago

    Moncton, NB, Canada EightSix Network Inc Full time

    On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical support and assisting customers with...

  • Associate Customer Support

    3 weeks ago

    Moncton, NB, Canada Tech Mahindra Full time

    Job role: Associate - Customer Support Location: Moncton, NB, Canada On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be...

  • Bilingual Customer Experience Associate

    1 day ago

    Moncton, Canada CBI Health Full time

    **We are looking to add a full time Bilingual Customer Experience Associate to our Moncton Driscoll team.** **The shifts for this position would be 8:00am - 4:00pm Monday to Friday. No evenings or weekends!** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from...