Assistant Manager, Food

4 weeks ago

Calgary, Canada JRoss Recruiters Full time
  • Building a cohesive team, providing comprehensive training, fostering engagement, and delivering performance coaching as needed.
  • Manage inventory procurement, receiving, and maintenance across all outlets.
  • Coordinate with cross-functional teams to meet event requirements and logistics.
  • Resolve customer issues promptly and creatively to uphold their reputation for exceptional service.
  • Ensure availability of cash floats and maintain cash security.
  • Maintain cleanliness and functionality of all outlets and equipment.
  • Assist with recruitment, onboarding, and performance management in collaboration with the Team & Culture Department.
  • Collaborate on weekly scheduling with Shift Leads and the Manager – Food & Beverage, Catering.
  • Conduct monthly inventory of front-of-house goods.
  • Uphold service standards for all park functions.
  • Demonstrate and promote safety practices in accordance with WinSport policies.
  • Address and report safety hazards promptly.
  • Review and ensure compliance with OH&S notices and protocols.
  • Conduct safety orientation for new and returning employees.
  • Complete weekly scheduling along with Shift Leads and the Manager – Food & Beverage, Catering.
  • Conduct monthly inventory of all front-of-the-house goods (all beverages and packaged goods)
Requirements

Experience

  • Post-secondary education in hospitality management, business administration or other related fields of study.
  • Minimum 5 years of experience in a leadership role.
  • Proven strong customer service experience in the service industry.

Skills

  • Strong leadership and people management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in organizational and time management.
  • Problem-solving abilities and decision-making skills.
  • Financial management skills, including budgeting and cost control.
  • Knowledge of inventory management and procurement processes.
  • Familiarity with industry regulations and standards.
  • Proficiency in computer applications such as Microsoft Office.

Certification

  • ProSeve Certification or equivalent for alcohol service.
  • Food safety certifications such as ServSafe or equivalent.
  • Any other relevant certifications related to hospitality management or food and beverage operations.
  • Class 5 Drivers License

Other Requirements

  • Flexibility in working hours, including evenings, weekends, and holidays.
  • Ability to work in a fast-paced environment and handle pressure effectively.
  • Physical stamina to stand for extended periods and perform tasks requiring lifting, bending, and carrying.
Position Type

Permanent

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