Director, Strategic Workforce Initiatives and Change Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of CIBC's Human Resources (HR) team, the Director, Strategic Workforce Initiatives and Change Management is a seasoned professional responsible for leading the design, development and execution of future-focused strategic workforce strategies aligned to our bank's strategic priorities. Strategies include reimagining the future of work, HR transformation and talent-based strategies to execute against CIBC's long-term priorities. The Director, Strategic Workforce Initiatives and Change Management will also lead a number of enterprise-wide people change management initiatives across our bank aligned to our strategic business priorities. This role drives strategic thinking, thought-leadership, innovation and change management excellence across key workforce initiatives.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

Future-Focused - You lead the design, development of workforce strategies including key topics like future of work or new operating models, informed by industry insights and CIBC's global human capital strategic priorities. This includes conducting internal and external market research to identify opportunities and translate the research into insights that create a compelling narrative and recommendation that will inform and drive how we reimagine and transform our workforce to match our bank's strategic goals.

Ownership Mindset - You anticipate emerging trends and future needs to build and develop strategies to support our human capital deliverables. This includes developing and building key workforce strategies to support key initiatives in partnership with key stakeholders across our team.

Human Capital / Talent Management Consulting - Provide market leading insights and trends to inform key workforce strategy recommendations. Understand key insights on how HR enables it's business and our workforce, as well as how our businesses are being disrupted, including new business models, ways of working and the future of work.

Effective Delivery and Managing Through Change: You take a holistic view to change management on large, transformational programs. You drive, manage and execute projects and initiatives with a focus on change management while supporting the business goals, objectives and outcomes. You build and implement strategic roadmaps, embedding change management methodology, to deliver relevant tools and change tactics that provides the right level of engagement with key stakeholders, while supporting the enterprise in effectively transitioning through the identified change towards the desired state.

Communication - Strong written and verbal communication skills in order to storyboard, develop whitepapers and build buy in on key workforce strategies and recommendations. You have a proven track record in leading and creating materials meant to be shared at Executive forums and audience.

Relationship Building - You act both autonomously and collaboratively. You forge strong relationships with various teams, by working with internal and external partners.

Who you are

You have a degree/diploma in Business, Human Resources or a related field. You have 7+ years of experience with HR concepts with a focus on Talent, Workforce Strategies, Change Management and/or Human Capital Consulting / Strategy.

You can demonstrate extensive human capital (human resource) knowledge.

You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

You are agile. You understand complex issues and concepts related to new and evolving business needs.

You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.

You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location Toronto-81 Bay, 34th Floor

Employment Type Regular

Weekly Hours 37.5

Skills Agile Delivery, Change Driver, Change Management, Consulting, HR Strategy, People-Centered Change Management, Strategic Initiatives, Strategic Planning Initiatives, Strategy Development, Workforce Strategy #J-18808-Ljbffr

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