Senior Product Analyst, Member Experience

4 weeks ago

Montreal, Canada Diagram Full time

Your role asSenior Product Analyst

Reporting to Hubert Gagnon-Lamonde, Senior Director of Product Management in the Member Experience group, you will contribute to Dialogue’s mission of improving the health and wellness of employees by defining and driving its member experience via data.

More broadly, the Member Experience group is responsible for the entire journey of our members, from the moment they obtain access to Dialogue to the resolution of a health problem and the improvement of their quality of life. As a Senior Product Analyst, you will work with a truly dedicated cross-functional team to identify, improve, and review changes to all factors of the member experience. You will be joining a new team with a growth and experimentation mindset that collaborates with the clinical team, service operations, designers, and engineers to identify the best opportunities to improve our member experience.

What you’ll be doing:

  • Create and run experiments with product teams to validate assumptions to improve our members' key metrics
  • Develop data models and reporting tools to drive business insights
  • Communicate the results of these experiments and your research with recommended next steps
  • Support the product team to define the KPIs and goals to optimize for
  • Surface up new opportunities through research in our dataset

We'd love to hear from you if you have/are:

  • 3-5 years of experience as a data analyst, data scientist, product analyst or similar role
  • Demonstrated ability to run online controlled experiments
  • Strong analytical and communication skills, with the ability to break down complex problems into manageable components and present them to various stakeholders
  • Proficient in SQL and Python
  • Experience analyzing user behaviors through event-driven analytics
  • Experience with our Data stack (Dbt, Snowflake) is an asset
  • Experience with our product stack (React, React-native) is an asset

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team. We’ve got you covered

  • A fully funded benefits plan, including a wellness reimbursement program
  • Unlimited access to a variety of Dialogue’s programs for you and your immediate family
  • 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
  • A hybrid work approach that involves 3 days per week in our beautiful Montreal or Toronto offices
  • Access to a custom learning program, including an allocated budget for continuous external training
  • Short and long-term incentive plans
  • An optional parental benefits program

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developingour Integrated Health Platform????, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Impact

Community

Growth

Excellence

Feel like you can make a difference? Good news, we saved you a seat


Come as you are. As a proud equal opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

#J-18808-Ljbffr

  • Senior Product Analyst

    21 hours ago

    Montreal, Canada Dialogue Full time

    Your role as Senior Product AnalystReporting the Senior Director of Product Management in the Member Experience group, you will contribute to Dialogue’s mission of improving the health and wellness of employees by defining and driving its member experience via data.More broadly, the Member Experience group is responsible for the entire journey of our...

  • Senior Software Engineer, Member Experience

    7 days ago

    Montreal, Canada Dialogue Health Technologies Inc. Full time

    Your role as a Senior Software Engineer in our Member Experience team Reporting to Nicholas Sulik , Senior Staff Engineer in the Member Experience group, you will be working in our cross-functional member experience team. This team brings together expertise from our entire business to allow a complete impact on the member experience. Within this highly...

  • Senior Software Engineer, Member Experience

    3 weeks ago

    Montreal, Canada Dialogue Health Technologies Inc. Full time

    Your role as a Senior Software Engineer in our Member Experience team Reporting to Nicholas Sulik, Senior Staff Engineer in the Member Experience group, you will be working in our cross-functional member experience team. This team brings together expertise from our entire business to allow a complete impact on the member experience. Within this highly...

  • Senior Software Engineer, Member Experience

    3 weeks ago

    Montreal, Canada Dialogue Health Technologies Inc. Full time

    Your role as a Senior Software Engineer in our Member Experience team Reporting to Nicholas Sulik, Senior Staff Engineer in the Member Experience group, you will be working in our cross-functional member experience team. This team brings together expertise from our entire business to allow a complete impact on the member experience. Within this highly...

  • Senior Software Engineer, Member Experience

    4 weeks ago

    Montreal, Canada Dialogue Health Technologies Inc. Full time

    Your role as a Senior Software Engineer in our Member Experience team Reporting to Nicholas Sulik, Senior Staff Engineer in the Member Experience group, you will be working in our cross-functional member experience team. This team brings together expertise from our entire business to allow a complete impact on the member experience. Within this highly...

  • Senior Business Analyst

    4 days ago

    Montreal, Quebec, Canada Egon Zehnder Full time

    The Opportunity*Please submit application materials in English*We are seeking a highly motivated and proactive Senior Business Analyst to join our Expert team serving North America based in Montreal. In this fast-paced role, the Senior Business Analyst will be responsible for guiding internal client teams of consultants and other Experts in the execution of...

  • Senior Business Analyst

    2 weeks ago

    Montreal, Canada Egon Zehnder Full time

    The Opportunity*Please submit application materials in English*We are seeking a highly motivated and proactive Senior Business Analyst to join our Expert team serving North America based in Montreal. In this fast-paced role, the Senior Business Analyst will be responsible for guiding internal client teams of consultants and other Experts in the execution of...

  • Bilingual Senior Dental Analyst

    2 weeks ago

    Montreal, Canada Sun Life Financial Full time

    Bilingual Senior Dental Analyst page is loaded Bilingual Senior Dental Analyst Apply locations Montreal, Quebec Toronto, Ontario Ottawa, Ontario Waterloo, Ontario time type Full time posted on Posted Yesterday job requisition id JR00096415 You are as unique as your background, experience and point of view. Here,...

  • Bilingual Senior Dental Analyst

    2 weeks ago

    Montreal, Canada Sun Life Financial Full time

    Bilingual Senior Dental Analyst page is loaded Bilingual Senior Dental Analyst Apply locations Montreal, Quebec Toronto, Ontario Ottawa, Ontario Waterloo, Ontario time type Full time posted on Posted Yesterday job requisition id JR00096415 You are as unique as your background, experience and point of view. Here,...

  • Bilingual Senior Dental Analyst

    1 week ago

    Montreal, Canada Sun Life Financial Full time

    Bilingual Senior Dental Analyst page is loaded Bilingual Senior Dental Analyst Apply locations Montreal, Quebec Toronto, Ontario Ottawa, Ontario Waterloo, Ontario time type Full time posted on Posted Yesterday job requisition id JR00096415 You are as unique as your background, experience and point of view. Here,...

  • Senior IT Audit Analyst

    4 weeks ago

    Montreal, Canada Domtar Full time

    Description Position title: Senior IT Audit Analyst Location: Montreal (hybrid) Reports to: Director, Internal Audit - IT The mission of the Internal Audit Department is to provide world class, responsive service to Domtar's stakeholders by delivering independent, objective assurance and consulting services designed to add value and improve the...

  • Senior Business Analyst

    4 weeks ago

    Montreal, Canada Apto Full time

    Position Overview As a Sr Business Analyst, you willengagewithour Product Management and Development Teams in a highly collaborative manner. Your work will be in the IT product development space, proposing solutions, creating better services and capabilities for our customers and for their customers in turn. You’llalso providebusiness and technology SME...

  • Senior Business Analyst

    4 weeks ago

    Montreal, Canada Apto Full time

    Position Overview As a Sr Business Analyst, you willengagewithour Product Management and Development Teams in a highly collaborative manner. Your work will be in the IT product development space, proposing solutions, creating better services and capabilities for our customers and for their customers in turn. You’llalso providebusiness and technology SME...

  • Senior Business Analyst

    4 weeks ago

    Montreal, Canada Apto Full time

    Position Overview As a Sr Business Analyst, you willengagewithour Product Management and Development Teams in a highly collaborative manner. Your work will be in the IT product development space, proposing solutions, creating better services and capabilities for our customers and for their customers in turn. You’llalso providebusiness and technology SME...

  • Financial Analyst, Operations

    3 weeks ago

    Montreal, Canada Blinds To Go Full time

    (English to follow)ANALYSTE FINANCIER – OPÉRATIONS & PRODUCTION L'analyste financier dans le secteur manufacturier est un membre de l'équipe de production directement responsable d'aider la compagnie à atteindre ses objectifs financiers dans le cadre de l'opération de production. Il/elle doit être un(e) analyste financier polyvalent(e) et pratique,...

  • Financial Analyst, Operations

    3 weeks ago

    Montreal, Canada Blinds To Go Full time

    (English to follow) ANALYSTE FINANCIER – OPÉRATIONS & PRODUCTION L'analyste financier dans le secteur manufacturier est un membre de l'équipe de production directement responsable d'aider la compagnie à atteindre ses objectifs financiers dans le cadre de l'opération de production. Il/elle doit être un(e) analyste financier polyvalent(e) et...

  • Financial Analyst, Operations

    3 weeks ago

    Montreal, Canada Blinds To Go Full time

    (English to follow)ANALYSTE FINANCIER – OPÉRATIONS & PRODUCTION L'analyste financier dans le secteur manufacturier est un membre de l'équipe de production directement responsable d'aider la compagnie à atteindre ses objectifs financiers dans le cadre de l'opération de production. Il/elle doit être un(e) analyste financier polyvalent(e) et pratique,...

  • Senior Financial Analyst

    3 days ago

    Montreal, Canada Transat AT Full time

    Job DescriptionReporting to the Manager, Financial Analysis and Optimization, the Senior Financial Analyst will gather all the elements required to produce results and analyses related to maintenance. This person will participate in the analysis and implementation of new business processes, while ensuring that financial information is adequately...

  • Analyste Infrastructure Senior

    3 weeks ago

    Montreal, Canada CB Canada Full time

    Analyste Infrastructure SeniorDans le cadre de ses ententes avec ses différents clients, Procom est actuellement à la recherche d’un Analyste Infrastructure Senior pour une entreprise dans le domaine manufacturier. Notre client est situé à Montréal.Description des tâches et responsabilités – Analyste Infrastructure SeniorLes responsabilités du...

  • Financial Analyst, Operations

    3 weeks ago

    Montreal, Quebec, Québec, Canada Blinds To Go Full time

    (English to follow)ANALYSTE FINANCIER – OPÉRATIONS & PRODUCTION L'analyste financier dans le secteur manufacturier est un membre de l'équipe de production directement responsable d'aider la compagnie à atteindre ses objectifs financiers dans le cadre de l'opération de production. Il/elle doit être un(e) analyste financier polyvalent(e)...