Manager, Underwriting

2 weeks ago

Vancouver, Canada Sagen Full time

Posted Thursday, January 18, 2024 at 5:00 AM

Job Summary

As part of Sagen’s underwriting leadership team, the Manager, Underwriting will support the Director, Underwriting Operations. The Manager, Underwriting is responsible for providing day-to-day leadership to a team of underwriters in achieving department metrics and quality standards. In addition, in the role you will manage daily processes and talent development focused on optimizing the customer experience and operational efficiencies.


Responsibilities

  • Provide leadership, direction, and support to a team of underwriters who work for the Western Underwriting Center. Primary focus is deal support and building underwriter technical expertise to ensure a consistent underwriting and customer centric approach is achieved.
  • Provide coaching and mentoring to underwriters by ensuring a thorough knowledge of lending and credit risk standards are adopted and effective judgement is applied when decisioning files based on the organization’s risk appetite.
  • Responsible for people management activities including employee development, employee engagement, performance management, scheduling, and employee issue resolution.
  • Monitor and guide direct reports in their performance of individual, team, and departmental performance targets.
  • Serve as a strong customer and business advocate and act as a liaison between sales account managers, our customers, and the operations teams by being a senior referral source, regional expert, and partner with cross functional groups such as risk to support business strategies.
  • Assist our Sales team by providing lender presentation and facilitating lender visits focused on underwriting standards and processes.
  • Drive a best-in-class customer service by actively handling internal and external customer service inquiries and deal specific escalations raised by our customers and / or field staff.
  • Assist with underwriting and decisioning of applications for residential mortgage insurance, as needed, in accordance with Sagen guidelines and policies, including the comprehensive review of appraisals.
  • Support the development of key performance indicators to measure team and individual performance through segmented analysis to identify trends.
  • Assist in managing the underwriting processes and implementation of solutions to increase operational efficiencies and capabilities.
  • Collaborate with the underwriting leadership team on the department’s key initiatives.

Skills and Qualifications

  • Minimum of 3 years’ underwriting management experience with an emphasis on managing underwriting teams in a high-volume, dynamic operations environment.
  • Excellent people leadership skills with a proven ability to lead and drive skill development, employee engagement, and excel in a dynamic, team-orientated work environment.
  • In-depth knowledge of underwriting processes, tools, and technologies, including extensive technical expertise in respect of credit risk analysis, residential underwriting practices, and mortgage lending products.
  • Strong analytical skills and independent decision-making capabilities, including demonstrated ability to apply problem-solving and risk mitigation skills.
  • Demonstrated ability to build strong relationships, work collaboratively, and resolve problems with people at all levels of the organization.
  • Excellent inter-personal, communication, and negotiation skills (verbal and written).
  • Proven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment.
  • Strong results focus, customer service orientation, and business acumen.
  • Ability to work within extended hours of operation: 8:00am to 9:00pm (Eastern Standard Time) as needed.
  • Candidate preferably resides in the Greater Vancouver Area and has the flexibility to work in office on occasion.
  • University degree is preferred.

At Sagen, we offer:

  • Annual Performance Bonus Plan
  • Medical, Dental, Prescription Drug, and EFAP Benefits
  • Company funded Pension Plan
  • Company matching RRSP, TFSA and/or Non-registered Savings Plan
  • Competitive vacation policy
  • Life Insurance and Accidental Death & Dismemberment
  • Short Term and Long-Term Disability programs
  • Reimbursement programs for special occasions, health and wellness, mortgage insurance and tuition
  • Work from Anywhere Days

S agen is committed to creating a diverse and inclusive workforce. We welcome, respect and value people from all backgrounds and abilities and create a sense of belonging that inspires our employees to be their authentic self.

We encourage applications from people with disabilities and will provide accommodations upon request throughout the selection and hiring process to meet individual needs.

#J-18808-Ljbffr

  • Manager, Underwriting

    Found in: Jooble CA O C2 - 1 week ago

    Vancouver, BC, Canada Sagen Full time

    Posted Thursday, January 18, 2024 at 5:00 AM Job Summary As part of Sagen’s underwriting leadership team, the Manager, Underwriting will support the Director, Underwriting Operations. The Manager, Underwriting is responsible for providing day-to-day leadership to a team of underwriters in achieving department metrics and quality standards. In addition,...

  • Commercial Underwriting Manager

    Found in: Talent CA C2 - 2 weeks ago

    Vancouver, Canada Aviva Full time

    We have new opportunity in Aviva Business for a Commercial Unit Manager in the Ontario National Broker Branch. This role will lead a team of underwriters and will support the growth and profitability of the Designated Underwriting Authority (DUA). The DUA is comprised of realty and condominium business in Ontario and British Columbia. This role will depend...

  • Processing Assistant

    9 hours ago

    Vancouver, Canada Lions Gate Underwriting Agency Full time

    **Position Title**:Processing Assistant **Location**: Vancouver, BC **Summary of Position**: Lions Gate Underwriting (LGU) is a global MGA with teams throughout Canada and Latin America. LGU in Canada is hiring a Processing Assistant who will be responsible for providing technical and administrative support to the national Underwriting team. You will work...

  • Commercial Underwriter

    6 days ago

    Vancouver, Canada Vailo Insurance Services Ltd. Full time

    About Vailo Vailo is an independent and Canadian-owned Managing General Agent, with a focus on providing innovative, underwriting solutions to a select broker network. We are geared to achieve underwriting excellence and are committed to excellent customer service. We are seeking a Commercial Underwriter to become a part of our dynamic and knowledgeable...

  • Underwriting Manager

    4 days ago

    Vancouver, Canada Peace Hills Insurance Full time

    We currently have a fulltime position available for a Commercial Lines Manager in our Vancouver office. Reporting to the Regional Director, the successful individual will be focused on leading a team of Underwriters and Coordinators, cultivating and maintaining relationships with our valued brokers, and will be responsible for the development and maintenance...

  • Commercial Underwriter

    1 week ago

    Vancouver, Canada Tsw Management Full time

    We offer more than a job, we offer a career!We support our employees to shape their career by encouraging continuing education and investing in training and development.We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.We inspire people to do...

  • Commercial Underwriter

    7 days ago

    Vancouver, Canada Tsw Management Full time

    We offer more than a job, we offer a career!We support our employees to shape their career by encouraging continuing education and investing in training and development.We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.We inspire people to do...

  • Commercial Underwriter

    2 weeks ago

    Vancouver, Canada Tsw Management Full time

    We offer more than a job, we offer a career!We support our employees to shape their career by encouraging continuing education and investing in training and development.We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.We inspire people to do...

  • Mortgage Underwriter

    Found in: Talent CA C2 - 1 week ago

    Vancouver, Canada First National Full time

    Working together to be our best! We are hiring a Mortgage Underwriter, Residential Underwriting! Reporting to the Manager, Residential Underwriting, the Residential Mortgage Underwriter is responsible for rendering credit decisions on incoming applications within their authorized limits and with adherence to company and insurer policies and...

  • Commercial Underwriter

    Found in: Jooble CA O C2 - 1 week ago

    Vancouver, BC, Canada Tsw Management Full time

    We offer more than a job, we offer a career! We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people to...

  • Underwriting Assistant- Personal Line

    10 hours ago

    Vancouver, Canada Specialty Program Group Canada Full time

    **INTRODUCTION** Specialty Program Group Canada is a fast-paced Insurance Managing General Agency (MGA) that provides innovative underwriting solutions for our network of brokers across Canada. Our success has been based upon our leadership, integrity, innovation, and service. Our Cansure brand is seeking an Underwriting Assistant to join our growing team...

  • Commercial Lines Underwriter

    1 day ago

    Vancouver, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. Aviva Canada Inc. has an excellent opportunity in our Small Medium and Enterprise (SME) commercial insurance business unit. Our Commercial Insurance Branch located in downtown Vancouver,...

  • Assistant Underwriter, Commercial Insurance

    9 hours ago

    Vancouver, Canada Burns & Wilcox Canada Full time

    : **Responsibilities**: **The Opportunity**: We are seeking a dedicated and focused underwriting assistant to join our newest Underwriting cohort in Western Canada. This cohort will complete a trainee program and will work closely with our underwriting experts to deliver high quality service to our clients. This role supports our Western Canada Commercial...

  • Commercial Lines – Senior Underwriter

    Found in: Talent CA C2 - 1 week ago

    Vancouver, Canada Specialty Program Group Full time

    SENIOR UNDERWRITER INTRODUCTION We are a fast-paced Insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success is based on our leadership, integrity, innovation, and service.  We are always open to make room for a Senior Underwriter within our Canadian market.    Here...

  • Intermediate Underwriter, Commercial Lines

    2 days ago

    Vancouver, Canada Optimum West Insurance Company Inc. Full time

    **Specific responsibilities** The Intermediate Underwriter works within established authority and service levels handling commercial property and casualty policies in order to contribute to a profitable portfolio of business. - Responsible for quoting, negotiating and authorizing the acceptance of new business, renewals and endorsements; - Works with an...

  • Underwriter, Commercial Mid-market

    7 days ago

    Vancouver, Canada CNA Insurance Full time

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under technical direction, responsible for underwriting risks in a book...

  • Associate Mortgage Underwriter

    Found in: Jooble CA O C2 - 1 week ago

    Vancouver, BC, Canada First National Financial LP Full time

    Posted Friday, March 1, 2024 at 5:00 AM | Expires Saturday, April 6, 2024 at 3:59 AM We are hiring an Associate Mortgage Underwriter, Third Party Residential Underwriting! Reporting to the Manager, Third Party Residential Underwriting, the Associate Mortgage Underwriter supports the underwriting and credit decision process by reviewing all required...

  • Underwriting Director, Commercial Mid-Market

    Found in: Talent CA C2 - 1 week ago

    Vancouver, Canada CNA Full time

    JOB DESCRIPTION : Essential Duties and Responsibilities Performs a combination of duties in accordance with departmental guidelines:   Directs the work activities and has full management responsibility for the performance and development of subordinate staff in accordance with corporate strategic direction. Coaches, leads and develops underwriters...

  • Commercial Insurance Senior Underwriter

    Found in: Jooble CA O C2 - 1 week ago

    Vancouver, BC, Canada Impact Recruitment Ltd Full time

    Our client boasts a wealth of experienced Underwriting specialists who customize solutions for their internal clients when they need advice on covering insurance risks. They are passionate about maintaining strong relationships with internal stakeholders and love utilizing their strong technical skills to ensure that risks are assessed properly. They also...

  • Underwriter, Intermediate

    Found in: Talent CA C2 - 7 days ago

    Vancouver, Canada Hub International Full time

    Underwriter Department Underwriting Required Experience: 2-5 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts...