CA- Content Claims Specialist

4 weeks ago

Kelowna, Canada Crawford & Company Full time
Position Summary

We are currently recruiting for an Content Claims Specialist to join our Edjuster team in Kelowna, British Columbia, Canada. 

The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster’s content claims handling operations:

  • With a high focus on customer service, edjuster’s Content Claims Specialist – Field act   as an intermediary between the Insurance Company's property adjusters, and their policyholders assisting with the inventory and valuations of the policyholder’s/claimant's total loss contents, which are most commonly caused by theft, water, fire and other perils.
  • Edjuster focuses on the accurate and timely processing of content claims, via the use of edjuster’s claims handling methodology and its content claims processing and pricing platform– exclaim.
  • Edjuster employees operate from their appropriately set up and equipped home-based offices and are consistently (daily/weekly basis) assigned new claim files.
  • edjuster’s Content Claims Specialists are responsible for recording all daily claims handling activity, with respect to hours worked/time spent per task as well as fulfilling all of their required administrative job duties.

This is a full time hourly position in the range of $20.00 to $28.00.

Responsibilities

As part of this role, responsibilities included, but are not limited to the following:

  • Conduct onsite visit to meet the adjusters/policyholders and other industry vendors and conduct the inventory of the total loss contents.
  • Ensure consistent and quality/turnaround of all claims in accordance with the Company’s productivity and performance standards.
  • Work with the support of other teams at edjuster to organize/direct the resources required for completing the inventory and LKQ valuation of all total loss contents in an efficient and effective manner per productivity standards.
  • Adhere to edjuster Inc.’s commitment to timely and informative updates on the content claims process to adjusters/policyholders.
  • Complete/submit detailed work/time logs daily, for all claim task completed. 
  • Maintain claim related notes in the Company’s platform exclaim, related to various tasks involved in handling the claim.
  • Ensure timely and accurate completion/pricing of all outstanding items, which have not been priced via other teams and adhering to Like, Kind and Quality (LKQ) standards.
  • Consistently promote edjuster’s brand, image, and reputation in a professional and positive manner.
  • May be exposed to diverse conditions (cold, heat, rain, debris, etc.).
Requirements
  • A Secondary School diploma.
  • Ability to work independently in most circumstances, with minimal supervision.
  • Some prior background/experience in the Property claims industry would be considered an asset.
  • Be able to provide an adequate workspace, free of noise.
  • Employee must provide their own high-speed internet service.
  • Company equipment including laptop will be provided. It is the employee’s responsibility to care and maintain the equipment, as per policy.
  • Own vehicle and valid driver’s license.
  • Occasional Overnight travel may be required, any business-related expense would be covered by edjuster.
  • Strong computer skills (MS Office/Outlook, etc.).
  • Strong communication skills.
  • Demonstrated ability to adapt to change and new technology.
  • Willingness to learn and continuously improve.
Additional Information

We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.

#LI-RG1

#LI-JD2

#J-18808-Ljbffr

  • CA- Content Claims Specialist

    1 month ago

    Kelowna, Canada Crawford & Company Full time

    Position Summary We are currently recruiting for an Content Claims Specialist to join our Edjuster team in Kelowna, British Columbia, Canada.  The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster’s content claims handling operations: With a high focus on customer...

  • CA- Content Claims Specialist

    3 weeks ago

    Kelowna, Canada Crawford & Company Full time

    Position Summary We are currently recruiting for an Content Claims Specialist to join our Edjuster team in Kelowna, British Columbia, Canada.  The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster’s content claims handling operations: With a high focus on customer...

  • CA- Content Claims Specialist

    2 days ago

    Kelowna, Canada Crawford & Company Full time

    Position Summary We are currently recruiting for an Content Claims Specialist to join our Edjuster team in Kelowna, British Columbia, Canada.  The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster’s content claims handling operations: With a high focus on customer...

  • CA- Content Claims Specialist

    1 month ago

    Kelowna, BC, Canada Crawford & Company Full time

    Position Summary We are currently recruiting for an Content Claims Specialist to join our Edjuster team in Kelowna, British Columbia, Canada.  The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster’s content claims handling operations: With a high focus on customer service,...

  • CA- Content Claims Specialist

    2 months ago

    Kelowna, BC, Canada Crawford & Company Full time

    We are currently recruiting for an Content Claims Specialist to join our Edjuster team in Kelowna, British Columbia, Canada.  The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster’s content claims handling operations: With a high focus on customer service, edjuster’s...

  • Property Claims Appraiser

    3 weeks ago

    Kelowna, BC, Canada Intact Full time €70,200 - €105,400

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. Our...

  • Property Claims Appraiser

    3 weeks ago

    Kelowna, BC, Canada Intact Full time €70,200 - €105,400

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. Our...

  • Specialist, User Experience and Web Design

    2 weeks ago

    Kelowna, Canada Okanagan College Full time

    Position Information **Position Number** - S00954**Position Title** - Specialist, User Experience and Web Design**Division/Portfolio** - College Relations**Department/Program** - Media Relations**Location** - Kelowna**Other Flexible Work Options** **Your Opportunity** - Under the direction of the Associate Director, College Relations - Digital...

  • Marketing Specialist

    3 weeks ago

    Kelowna, Canada ALIGO RENT A CAR Full time

    Position: Marketing Specialist Company: Ali Go Rent A Car Inc. Work location: 5505 Airport Way, Kelowna, BC V1V 3C3 Wage: $28.00 to $33.00 per hour Hours: 40 hours per week Paid annual vacation: 10 days Extended health benefits Ali Go Rent A Car Inc. is a well-established car rental company with 8 business locations across BC, Canada, including...

  • Communications and Event Specialist

    3 weeks ago

    Kelowna, Canada Opera Kelowna Society Full time

    **Communications and Event Specialist** Canada Summer Jobs Employment Opportunity **JOB DESCRIPTION** The Communications specialist is a training position for someone with a passion for the performing arts, and who has some experience with social media content creation, and event support. Extensive training and support will be available, including from...

  • Marketing Specialist

    7 days ago

    Kelowna, British Columbia, Canada ALIGO RENT A CAR Full time

    Position: Marketing SpecialistCompany: Ali Go Rent A Car Inc.Work location: 5505 Airport Way, Kelowna, BC V1V 3C3Wage: $28.00 to $33.00 per hourHours: 40 hours per weekPaid annual vacation: 10 daysExtended health benefitsAli Go Rent A Car Inc. is a well-established car rental company with 8 business locations across BC, Canada, including corporate owned and...

  • Customer Success Specialist

    2 months ago

    Kelowna, Canada StreetText Full time

    **About StreetText** - Check us out at _StreetText_ What if it was simple to meet new clients and create meaningful relationships? Since 2010, StreetText has been on a mission to help service businesses grow by changing the way they generate online leads, for the better. We create opportunities for businesses to meet prospective clients by using advanced...

  • Commercial Insurance Advisor

    4 weeks ago

    Kelowna, Canada Interior Savings Full time

    Commercial Insurance Advisor - Agricultural Specialist Job Category: Insurance Services Requisition Number: COMME002250 Apply now Posted : May 13, 2024 Full-Time Locations Showing 1 location Join the Interior Savings Commercial Insurance Team! Looking for a change? Wanting to advance your career in Commercial Insurance? We are searching for an...

  • Commercial Insurance Advisor

    4 weeks ago

    Kelowna, Canada Interior Savings Full time

    Commercial Insurance Advisor - Agricultural Specialist Job Category: Insurance Services Requisition Number: COMME002250 Apply now Posted : May 13, 2024 Full-Time Locations Showing 1 location Join the Interior Savings Commercial Insurance Team! Looking for a change? Wanting to advance your career in Commercial Insurance? We are searching for an...

  • Commercial Insurance Advisor

    4 weeks ago

    Kelowna, Canada Interior Savings Full time

    Commercial Insurance Advisor - Agricultural Specialist Job Category: Insurance Services Requisition Number: COMME002250 Apply now Posted : May 13, 2024 Full-Time Locations Showing 1 location Join the Interior Savings Commercial Insurance Team! Looking for a change? Wanting to advance your career in Commercial Insurance? We are searching for an...

  • Customer Success Specialist

    7 days ago

    Kelowna, British Columbia, Canada StreetText Full time

    About StreetText Check us out at _StreetText_What if it was simple to meet new clients and create meaningful relationships?Since 2010, StreetText has been on a mission to help service businesses grow by changing the way they generate online leads, for the better. We create opportunities for businesses to meet prospective clients by using advanced lead...

  • Junior Digital Marketing Specialist

    2 weeks ago

    Kelowna, Canada CSEK CREATIVE INC. Full time

    **About Us**: **Csek Creative** **is a marketing agency, part of the **NowMedia Group**.** **We are a dynamic and forward-thinking marketing agency based in the heart of Kelowna. We specialize in crafting innovative digital marketing strategies that drive results for our diverse portfolio of clients. As a team of creative minds, we thrive on collaboration...

  • Commercial Insurance Advisor

    4 weeks ago

    Kelowna, Canada Interior Savings Full time

    Join the Interior Savings Commercial Insurance Team! Looking for a change? Wanting to advance your career in Commercial Insurance? We are searching for an enthusiastic, business minded individual with advanced insurance knowledge and expertise to deliver superior service to new and existing commercial insurance clients. Looking for the flexibility to...

  • Customer Success

    3 weeks ago

    Kelowna, Canada RefundPros Full time

    As a Customer Success Specialist with RefundPros you’ll be helping ecommerce businesses across North America ensure they get the best value from our service and a truly great customer experience. This role will also play an important part in our customer acquisition and brand awareness. The role will include marketing and social media activities and you...

  • Scheduling Systems Education Specialist

    7 days ago

    Kelowna, Canada Interior Health Authority Full time

    Interior Health is looking for a Scheduling Systems Education Specialist to join our team on a casual basis at our Kelowna location. This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week. In accordance with the established vision and values of the organization, the Scheduling...