Sales Associate

1 week ago

Brossard, Canada Mail Champlain Full time

Magenta distinguishes itself by its artistic and modern vision of studio photography. Founded in Montreal in 2002, Magenta brings together over 100 photographers and image specialists in our 9 studios in Quebec and Ontario.We are looking for passionate people with whom we can develop their full potential. Join our creative and dynamic team where a complete and paid training program in sales and customer service awaits you.We are currently looking for full-time seasonal sales consultants (with the possibility of extension and/or tenure) to join our studio and grow as part of our teamMain responsibilities :- Conduct photo visioning and sales.- Guide and inform clients on the various services and products offered by Magenta.- Make payments at the cash register for clients' invoices.- Provide excellent customer service at all times and manage situations that may arise.- Assist photographers in the studio and lead sessions with young children.- Take appointments at the reception desk and greet clients in the studio.- Take passport photos.- Carry out all other tasks related to the smooth running of the studio's activities (studio missions) as needed.- Ensure the general cleanliness of the studio as well as the safety of clients and employees.- Any other related duties as needed.Qualifications:- Excellent sales and customer service skills with a customer experience approach.- Comfortable working with all ages, especially young children.- Energetic, enthusiastic and goal-driven individual.- Professionalism, good communication skills and a strong team player.- Excellent oral and written communication skills, in French and English.Advantages of working at Magenta...- Creative work environment.- Complete paid training program in sales and customer service.- Discounts offered on our products and services.- Possibility of career advancement.Full time hours: 30-40 per weekSalary: $14.50 to $18.00/hour**We thank all applicants for their interest, however, only those selected will be contacted. **

Magenta

Brossard ~2718.6km

Magenta distinguishes himself by his artistic and modern vision of studio photography. He prides himself on making the client experience as memorable as his photos. Founded in Montreal in 2002, we are a team of 120 photographers and sales associates located in 9 studios in Quebec and Ontario.As a growing team, we are looking for a full-time Studio Manager to join our team in Mail ChamplainThe main role of the Studio Manager is to lead by example to his team by providing coaching and contributing to their personal and professional development. He/she is responsible for completing the various reports requested and for making the necessary follow-ups with the head office. He trains new employees to ensure that they meet Magenta's standards. He also provides assistance and support to the Director of Operations and regional managers to ensure the implementation and compliance of policies and procedures in place in the studio.Primary Responsibilities:- Scheduling client appointments, leading and facilitating photo shoots and guiding clients through the process of selecting their digital images and products.- Inspiring the team towards performance by performing on their own in sales, photography and customer service.- Send and analyze studio results, establishing a plan of action.- Plan daily studio activities.- Ensure the smooth daily operation of the studio, managing studio inventories, receiving orders, general studio presentation, and daily cash reconciliations.- Tracking, verifying and sending customer orders to the lab.- Contribute to the ongoing development of the team by providing regular recognition-based coaching, providing feedback on overall employee performance, and take disciplinary action with the assistance of Human Resources when necessary.- Ensure compliance with company policies by all employees, and follow up when necessary.- Inspire his/her team with personal results, motivating them to achieve studio goals, and acting as a role model to his/her employees while maintaining a healthy environment.- Be proactive and intervene when there are some deficiencies in overall performance.- Provide excellent customer service and work collaboratively with the Regional Customer Service Manager to ensure satisfaction for all customers.- Report to the regional team on overall studio performance, as well as individual employee performance, with the goal of planning an action plan.- Participate in weekly conference calls.- Ensure good communication between the studio and the head office, and make all necessary follow-ups.- Participate in the hiring process, assisting the HR department, but also providing training for new employees.- Any other related duties and as needed.Job Requirements:Availability:- Must be available full time (35-40 hours per week) on weekdays and weekends.Training:- DES.- Courses in photography (an asset)- Degree in Management (an asset)Work Experience:- Preferably, hold two (2) years of relevant team management experience.- Minimum 5 years of customer service experience.- Relevant studio experience.Required Qualifications:- Excellent oral and written communication skills in both French and English.Skills and Abilities:- Results oriented and strong team motivation skills.- Good high level sales and customer service skills.- Demonstrate leadership, self-direction, initiative and good judgment.- Very good organizational skills and good time management and prioritization.- Ability to work as a team player in a fast-paced work environment.- Excellent customer service skills.Work: face to faceSalary: $17.00 - $21.00 per hourBenefits:- Employee discounts- Group insurance after 6 months of employment- On-site parking

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