Associate Manager, Operations

5 days ago

Quinte West, Canada Harris Geospatial Solutions Full time

About your next Challenge as an Associate Manager, Operations Management CC150 at L3 MAS you will:

Work closely with Operations Manager to direct, manage, organize, prioritize and lead a group of unionized employees dedicated to operations. You will coordinate efforts of specialists from within the Operations team and will be a key member responsible for the overall delivery of the CC150 in Service Support contract – which may include oversight and support of other project deliverables. You will promote the values of L3 within your work teams to promote a professional culture and ensure care of maintenance. You will ensure that teams work in accordance with Transport Canada as well as DTAES, (Directorate of Technical Airworthiness and Engineering Support), aviation procedures, policies and regulations. Due to consistent deployment, you will be managing fatigue risk of your personnel on a daily basis and working closely with an active and highly professional QA program.

Essential Functions:
• Represent operations at various meetings, establishing and maintaining professional relations with the program team and with various clients and stakeholders to identify challenges, limitations, constraints and risks while providing operational solutions to complex problems. Manage emergencies and work on contingencies to minimize operational impacts;
• In close consultation with Operations Manager, work to continuously Improve Operational Structure and Efficiencies, and through training and oversight ensure adherence to policy and procedures. Close collaboration with Licensed Planner, QA, Engineering, PRAA (Person Responsible for Assigning Authority), Programs Manager, and Operations Manager to ensure Airworthiness, Training, Currency, Projects, and Customer Satisfaction Key Performance Indicators are met or exceeded.

Health Security:
• Carry out monthly inspections and follow-up on corrective actions;
• Prepare and participate in OHS committee meetings and follow up actions;
• Complete accident / incident reports; and
• Assist L3 auditors during their visits and follow-up on actions.

Quality:
• Respond and document corrective action requests (CARs);
• Create and update departmental procedures and ensure employees follow them;
• Participate and encourage employees to propose continuous improvement initiatives;
• Follow up on improvement measures; and
• Promote the RISE program.

Operations:
• Establish and communicate the priorities of the day;
• Track completion of maintenance with help from the maintenance planner;
• Facilitate daily team meetings;
• Approve timesheets;
• Plan and coordinate training requirements;
• Represent operations during daily meetings, teleconferences, etc;
• Manage overtime required on a daily basis;
• Approve travel requests and expense accounts;
• Apply collective bargaining agreement; and
• Coordinate computer problems with IT department directly in Mirabel, Quebec.

Qualifications:
• College or undergraduate degree in a relevant field of competence, such as engineering, AME, mechanics or aeronautics;
• Minimum of 5 years experience in operations management;
• Experience in team supervision (unionized employees an asset);
• Ability to make decisions quickly and take action;
• Customer-oriented and results oriented while adopting a "win-win" approach;
• Ability to inspire employees and collaborators in a positive manner;
• Good oral and written communication skills in both languages (French and English), an asset;
• Sense of work organization and priority management;
• Knowledge of labor relations; and
• Knowledge of laws and policies related to the environment, health and safety at work.

Eligibility Criteria:
• Must be eligible for registration to the Controlled Goods Program;
• Must be eligible to obtaining and maintaining the government of Canada’s “Reliability” status and Level 2 (Secret) security clearance.

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