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Analytics Consultant

3 months ago

Waterloo, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Join our Global Technology Strategy and Transformation Team

Reporting to our Director, you will support our impactful engineering teams by delivering on our promises to our customers. The successful candidate will use their well-developed data analysis and business intelligence skills to improve process and gain insights through data.

Do you like working with data and using it to drive decisions that impact the lives of people every day? Are you:

  • Analytical and posses s a strategic approach to drive strategy

  • Curious and constantly learning, exploring new concepts for growth and impact.

  • Ambitious and continuously finding opportunities and getting things done.

  • Thoughtful to adjust and to shift when the data suggest a change.

  • Quick, yet collaborative. Gets things done without alienating collaborators.

  • Passionate about improving the Developer Experience.

Key Accountabilities:

  • Foster a high-performance engineering culture that embodies Manulife’s values.
  • Provide meaningful metrics to tell the SDLC story though concise analysis of collected data.
  • Support and collaborate with cross-segment Engineering leaders, on key critical metrics, achievements, and development for their squads by embracing data analysis to improve software development life cycles.
  • Lead engineering squad transition efforts including working closely with the leadership team to progressively mature our practices and continually improve all aspects of the software delivery process.
  • Ability to work with engineering data, metrics and reports by identifying patterns and trends and being able to draw meaningful interpretations from it.
  • Understanding of software development processes (agile, scrum, etc ), methodologies, and workflows coupled with the ability to articulate technical concepts and derive solutions.
  • Implementing programs during onboarding and post-onboarding that will ensure success of engineering teams.
  • Ongoing management consultation to iterate on success planning. Proactively take corrective actions in a timely manner and make strategic recommendations to help engineering managers be more successful.
  • Proven ability to influence and coach desired behaviours.
  • An eye for seeing where and when technical and workflow patterns and behaviours can be improved.Assist with p lan ning and execut ion of organization wide learning events to foster a culture of learning and growt h.

We are looking for someone with:

  • 2-5 years related engineering or software delivery experience with expectation that you are a hands-on practitioner. collaborating with engineering teams and building diverse and inclusive engineering culture where team members are highly collaborative and willing to learn and grow.
  • Previous experience with Engineering Management Platform tools ( ie Pluralsight Flow, LinearB , Jellyfish, etc )
  • Prioritizes efficient knowledge and succession planning and measurement by using data driven analysis, recommendations, and patterns.
  • Good organizational and problem-solving abilities that enable you to manage through creative abrasion.
  • Good verbal and written communication; able to effectively articulate delivery, possibilities, and outcomes.
  • Ability to coach and mentor technical teams and communicating researced patterns to drive efficiency to processes.Ability to collaborate in a matrix environment and provide support to regionally diverse teams.

What can we offer:

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.Professional development and leadership opportunities.


Our commitment:

Values-first culture
We lead with our Values every day and bring them to life together.

Boundless opportunity
We create opportunities to learn and grow at every stage of your career.

Continuous innovation
We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Waterloo, Ontario

Salary range is expected to be between

$74,270.00 CAD - $137,930.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

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