Assistant Director, Bureau of IT Strategy and Project Management

Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822 to the COVID-19 pandemic, we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist and policy and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:

1. To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems.
2. Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods.
3. Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness.
4. Reduce black maternal mortality and make New York a model city for women’s health.
5. Mobilize against and combat the health impacts of climate change.

PROGRAM AND JOB DESCRIPTION:

The New York City Department of Health and Mental Hygiene (DOHMH) is the nation's leading public health agency protecting and promoting the health of all New Yorkers. Our 7,000-plus team members bring an extraordinary array of languages, cultures, and experiences to bear on the work of public health. Our diversity fuels creativity because all perspectives are heard and valued. DOHMH aims to improve the health outcomes of all New Yorkers by centering persistent racial inequities and promotion of social justice at the core of its work. DOHMH uses the latest technologies and enterprise-wide application solutions in its groundbreaking work to promote and protect New Yorkers' health and improve DOHMH's business operations. The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available. The nation's leading local health department seeks a Senior IT Portfolio Manager to join its award-winning, innovative technology team in revolutionizing public health IT. The Assistant Director will be assigned to the Environmental Health vertical within the Bureau of Technology Strategy and Project Management. The project managers within the above-mentioned group are working on many projects related to various health-oriented objectives and integration of these systems with other city agencies.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Accountable for the IT Portfolio processes including IT planning, portfolio governance, project methodology framework, and resource capacity management.
• Lead and mentor a team of project managers and product managers to deliver strategic, secure, high-quality IT products and services. Assist with creating and maintaining staffing plans. Ensures the team is properly trained and staffed to handle the projected workload.
• Effectively manage a portfolio of projects and oversee all aspects of implementation, including requirements gathering, design, development, solution architecture, roll-out, maintenance, vendor management, and project financials.
• Ensure project management standards are being executed across the IT project portfolio. Makes recommendations to management regarding long-term contractors and/or additions to staff.
• Analyze project proposals to determine time frame, funding limitations, and appropriate process for accomplishing projects.
• Provide leadership and motivation to project team members throughout the project life cycle, and confer with project staff to outline work plans.
• Implement project communications including project steering committee meetings and status reports. Manage project risks and issues and implement mitigation plans.
• Ensure that project goals are accomplished and in line with business objectives. Implement modern and secure technology solutions and platforms.
• Oversee the RFP, contracting, and procurement processes according to City-wide policies.

IMPORTANT NOTES TO ALL CANDIDATES:

Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:

• A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.
• Proof of Education according to the education requirements of the civil service title.
• Current Resume.
• Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone).

Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification, or professional trade licenses.

If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.

LOAN FORGIVENESS

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.

FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL.

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Bachelor's Degree in Computer Science, Management Information Systems, Business or related field.

A minimum of 8+ years' experience performing project management role on complex projects.

Project Management Professional (PMP) certification.

Experience in Business Analysis discipline.

Experience with Lean concepts and applying them in a technology environment.

Experience managing an IT Portfolio or Project Management Office.

Experience in a supervisory or management position.

Experience managing external partner relationships and contract staff.

Excellent leadership, interpersonal skills and organization skills.

Excellent written and oral communication skills, including the ability to speak and write about technical issues for both technical and non-technical audiences.

Demonstrated ability to set and meet goals, assess resource needs, develop schedules, monitor and communicate status, and develop processes and procedures.

Experience with SaaS and CRM tools such as SalesForce, Seibel, DoForms, etc.

NEW YORK CITY RESIDENCY IS NOT REQUIRED FOR THIS TITLE.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.