API Platform Operations Engineer

5 days ago


Waterloo, Canada Sun Life Full time
Job Description:

This candidate will be part of the API Platform Operations, responsible for full infrastructure support of the API Platform on distributed platforms. Responsibilities will extend beyond support to include designing infrastructure architecture, guiding and supporting applications on the use of the products, and participating in the development of standards and processes. Reporting to the Director, API Platform Operations, API Platform Operation Engineer is responsible for supporting the API platform and Enterprise Event Hub components. The role works very closely with the team of Operations Engineers (across domains and platforms), API Platform Engineering and API Platform Consulting Teams.

What will you do?
  1. Participate in the operations (support, deployment and rollout of components) in API Platforms both in the cloud and on premise. Experience in operations and implementing API framework is a must.
  2. Participate in the construction, maintenance and continuous improvement of core infrastructure that underlies API operational support including a gateway/service-mesh, runtimes, security.
  3. Participate in the operations and support of the Enterprise Event Hub with Kafka.
  4. Participate in the operations and support of the API and micro-services. Identifying defects in the platform modules, debugging issues being faced and provide effective solutions.
  5. Participate in designing, running and interpreting performance and load-testing processes and implementing required optimizations.
  6. Ensure projects are following best practices around continuous integration and delivery.
  7. Partner with business and API teams to design, develop and demonstrate the value of implementing API Platform components using cloud-based solutions.
  8. Work closely with the business and technology partners to ensure effective implementation of new technologies that support API Governance and standardization across Sun Life.
What do you need to succeed?
  1. Bachelor’s degree in Computer Science, Engineering, or related area.
  2. 3-6 years experiences in related IT areas.
  3. Minimum of 1-2 years experiences in Application support and Operations.
  4. Minimum of 1-2 years development experience with Java.
  5. Experience in implementing continuous integration and delivery solutions.
  6. Experience working in AWS cloud, especially in AWS services like EKS, EC2.
  7. Good understanding of DevOps, Containers/Docker, Kubernetes.
  8. Minimum of 1-3 years experience working with Kafka/Confluent technologies (Kafka Connect using Schema Registry, Kafka Broker, Zookeeper, KSQL, KStream, Kafka Control Center, Kafka Rest Proxy).
  9. Knowledge of REST API design standards, good working knowledge of API design specifications like Open API Spec, RAML.
What will be nice to have?
  1. Experience with specialized API architecture frameworks, security, patterns, model and delivery.
  2. Experience with scripting languages to automate operations tasks is a nice to have.
  3. Exposure to using Authentication and Authorization solutions with REST APIs. Knowledge of standards like OAuth and OpenID is a plus.
  4. Working knowledge of API development in AWS Serverless environment working with AWS Lambda and AWS API Gateway etc.
  5. Working knowledge of deploying components on Kubernetes, using Kustomize, Helm Charts and/or K8s operators.
  6. Working knowledge for CI/CD solutions (like Jenkins, Ansible, CDD Continuous Delivery Director).
  7. Proficiency in building and deploying solutions with frameworks like Spring Boot, including secure coding practices, load-testing and performance optimization.
  8. Ability to manage through influence in a complex and evolving environment to meet challenging timelines and organizational goals.
  9. Ability to establish and maintain a good team environment, develop a culture of innovation, collaboration within the team.
  10. Demonstrated problem solving, communication and organizational skills, a positive attitude, and the proven ability to negotiate and influence others to obtain desired results. Strong professional consulting skills.
  11. Ability to effectively communicate both internally and externally.
  12. Mature, confident, and performance oriented.
  13. Capable of developing strong relationships with all levels of management.
  14. An excellent communicator, team player and someone who is intellectually honest.
  15. Ability to adapt thinking and response to the geographic differences across our global operations.
Unique Requirements?

The candidate selected for this role is required to attain Canadian Reliability Security Clearance (administered by submitting fingerprints to the RCMP, who then conduct min. 5 year history checks). To see if you are eligible for this clearance, please review the section 201 on the Federal Government site.

What’s in it for you?

Great Place to Work Certified in Canada and the US – 2022. Great Place to Work award for Best Workplaces for #HybridWork2022. Named “Best Places to Work” by Glassdoor – 2021. Canada Award for Excellence for Mental Health at Work 2021. Flexible hybrid work model including in-country work-from-home if you prefer.

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