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Regional Vice President
3 months ago
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward
Imagine working in a place where thousands of people rely on your team to bring out the best in their day. Join us and know you can make it happen by creating a home away from home for our clients. You can make every day more enjoyable simply by serving a nutritious meal, or ensuring a safe living environment, or creating recreational programs for their down time. No matter what role you play with us, it will be an important one.
Why work with ESS Support Services? We are a member of Compass Group Canada, the leading foodservice and support services company. We work with clients in the oil and gas, mining, construction, coastal logging, military and defense sectors. Coverage is as diverse as offshore oil rigs in the Gulf of Mexico, to coastal logging camps in B.C., to construction camps in the Alberta Oil Sands. Facilities are located within drill camps, mining camps, construction camps, pipeline camps, oil and gas installations and correctional facilities.
Job Summary
The Regional Vice President of Operations oversees ESS Alaska's land-based operations, directing and implementing operational programs, policies, and procedures to ensure contract compliance, profitability, safety, and client satisfaction across multiple accounts in the United States. This role involves managing all operational and business activities either directly or through subordinate managers.
Now, if you were to come on board as a Regional Vice President, we’d ask you to do the following for us:
- Manage catering and facilities management services at multiple locations to ensure compliance with client service level agreements.
- Achieve financial outcomes, including delivering budget and unit cost targets for each service at all assigned locations.
- Supervise District and Project Managers to ensure adherence to ESS policies/procedures, manage operational needs, and meet client scope of work and standards.
- Oversee areas such as personnel management, laundry management, and resource allocation, ensuring adequate resources and detailed manpower plans are in place.
- Proactively manage Health, Safety, Environment, and Quality (HSEQ) initiatives, ensuring safe outcomes at each site and tracking proactive behaviors.
- Build and maintain customer relationships, agreeing on satisfaction metrics and standards with site managers and delivering on them.
- Drive proactive cost savings initiatives as per contract requirements.
- Travel regularly (50%+) to client sites across multiple regions, effectively managing key performance indicators and completing cost tracking and labor review documentation.
- Submit all financial documentation for account management, execute contract scope management, and manage subcontractors effectively.
- Develop project plans, utilize project management software, and execute deliverables proficiently.
- Supervise 4-5 direct reports and up to 500 total employees, providing overall direction, coordination, and evaluation in accordance with organizational policies and applicable laws.
- Bachelor's degree from a 4-year college or university; or 5 to 7 years of related experience and/or training; or equivalent combination of education and experience.
- Experience in food service management, particularly with a catering background in the offshore and/or remote site arena.
- Ability to travel 15-20% within the assigned territory.
- Hospitality or hotel operations experience.
- Regional or multi-unit management experience.
For accommodation requests during the hiring process, please contact for further information. #J-18808-Ljbffr
