Senior Designer

4 weeks ago

Ottawa, Canada Canadian Federal Government Full time

Our Federal Government Client is looking for a Senior Designer for an IT Modernization Project. This person will support the review around Contact Centers and help develop the journey maps, blueprints and participate as the product owner for the services review. Overview of Contract: Client: Federal Government DepartmentProject: IT Modernization ProjectRole: Senior Designer / Product OwnerContract Duration: Minimum 6 months (but likelihood to go for a year)Location of Work: Hybrid (Ottawa, Ontario)Language: Bilingualism an asset, but not required.Security Clearance: Reliability Level Clearance (or higher) must be in hand.ResponsibilitiesCreate Journey Maps and Blueprints to bring on new service lines + add items that will increase efficiency within the Contact Center.Demonstrate why new items are necessary to improve existing processesAct as Product Owner for Services Review.QualificationsExperience developing Journey Maps and BlueprintsContact Center experience (i.e., knowledge of VOIP tools and software, experience with authentication + feedback loops)Scrum and Agile experience required.If interested, please apply to job posting with a copy of your resume. Only selected candidates will be contacted.

  • Senior Designer

    4 weeks ago

    Ottawa, Canada Canadian Federal Government Full time

    Our Federal Government Client is looking for a Senior Designer for an IT Modernization Project. This person will support the review around Contact Centers and help develop the journey maps, blueprints and participate as the product owner for the services review. Overview of Contract: Client: Federal Government DepartmentProject: IT Modernization ProjectRole:...

  • Senior Designer

    4 weeks ago

    Ottawa, Canada Canadian Federal Government Full time

    Our Federal Government Client is looking for a Senior Designer for an IT Modernization Project. This person will support the review around Contact Centers and help develop the journey maps, blueprints and participate as the product owner for the services review. Overview of Contract: Client: Federal Government Department Project: IT Modernization...

  • Senior Designer

    4 weeks ago

    Ottawa, Canada Canadian Federal Government Full time

    Our Federal Government Client is looking for a Senior Designer for an IT Modernization Project. This person will support the review around Contact Centers and help develop the journey maps, blueprints and participate as the product owner for the services review. Overview of Contract: Client: Federal Government Department Project: IT Modernization...

  • Senior Designer

    4 weeks ago

    Ottawa, Canada Canadian Federal Government Full time

    Our Federal Government Client is looking for a Senior Designer for an IT Modernization Project. This person will support the review around Contact Centers and help develop the journey maps, blueprints and participate as the product owner for the services review. Overview of Contract: Client: Federal Government Department Project: IT Modernization...

  • Senior Designer

    4 weeks ago

    Ottawa, Canada Canadian Federal Government Full time

    Our Federal Government Client is looking for a Senior Designer for an IT Modernization Project. This person will support the review around Contact Centers and help develop the journey maps, blueprints and participate as the product owner for the services review.Overview of Contract: Client: Federal Government Department Project: IT Modernization...

  • Senior Designer

    3 weeks ago

    Ottawa, Canada Canadian Federal Government Full time

    Our Federal Government Client is looking for a Senior Designer for an IT Modernization Project. This person will support the review around Contact Centers and help develop the journey maps, blueprints and participate as the product owner for the services review. Overview of Contract: Client: Fede

  • Senior Designer

    3 weeks ago

    Ottawa, Canada Canadian Federal Government Full time

    Our Federal Government Client is looking for a Senior Designer for an IT Modernization Project. This person will support the review around Contact Centers and help develop the journey maps, blueprints and participate as the product owner for the services review. Overview of Contract: Client: Federal Government DepartmentProject: IT Modernization ProjectRole:...

  • Senior Designer

    4 weeks ago

    Ottawa, Canada Canadian Federal Government Full time

    Our Federal Government Client is looking for a Senior Designer for an IT Modernization Project. This person will support the review around Contact Centers and help develop the journey maps, blueprints and participate as the product owner for the services review. Overview of Contract: Client: Federal Government Department Project: IT Modernization Project...

  • Senior Designer

    4 weeks ago

    Ottawa, Canada Canadian Federal Government Full time

    Our Federal Government Client is looking for a Senior Designer for an IT Modernization Project. This person will support the review around Contact Centers and help develop the journey maps, blueprints and participate as the product owner for the services review. Overview of Contract: Client: Federal Government DepartmentProject: IT Modernization ProjectRole:...

  • Senior Designer

    4 weeks ago

    Ottawa, Canada Canadian Federal Government Full time

    Our Federal Government Client is looking for a Senior Designer for an IT Modernization Project. This person will support the review around Contact Centers and help develop the journey maps, blueprints and participate as the product owner for the services review. Overview of Contract: Client: Federal Government DepartmentProject: IT Modernization ProjectRole:...

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    Ottawa, Canada Marshall Group Full time

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    Ottawa, Canada Marshall Group Full time

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    3 weeks ago

    Ottawa, ON, Canada Canadian Federal Government Full time

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    4 weeks ago

    Ottawa, Ontario, Ottawa region, Canada Canadian Federal Government Full time

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    Ottawa, ON, Canada Canadian Federal Government Full time

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    Ottawa, Canada Recollective Inc. Full time

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    Ottawa, Canada Recollective Inc. Full time

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    Ottawa, Canada Recollective Inc. Full time

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    Ottawa, Canada Hootsuite Inc. Full time

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    Ottawa, Canada Hootsuite Inc. Full time

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