SAP Basis Manager

3 weeks ago

Montreal, Canada Addmore Group Full time

Our client is looking for a SAP Digital Customer Engagement Manager for a 1 year contract.

Start: June 1st, 2024
End: May 31st, 2025
Location: Montreal, Ottawa and Toronto
Work model: Remote

MUST HAVE REQUIREMENTS
Technical Skills:
1. Strong knowledge of IT Service Management, SAP Basis Administration, SAP S/4HANA Cloud Private Edition and Hana enterprise cloud SAP HEC
2. Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers
3. Working experience with SAP HEC, SAP S/4HANA or any other cloud solution.
4. Hands-on experience with infrastructure operations, network, interfaces, and Load Balancer topics
5. Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution.

Soft Skills:
1. Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making.
2. Excellent communication skills (written and verbal)
3. Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution
4. Experience in working with cross-cultural and cross-functional teams or individuals.
5. Proficiency in English (Written and verbal)

GOOD TO HAVE REQUIREMENTS
Technical Skills :
1. Cloud architecture and IT technical infrastructure know-how
2. Knowledge of/certification in one of Azure, AWS or GCP fundamentals
3. Experience with Migration, Upgrade projects esp. on S/4H Cloud.
4. Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus.

Soft Skills/Requirements:
1. Engineering graduate with minimum 4+ years of work experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services etc.)

Must have Work Authorization for Canada.
The Addmore Group is the premier provider of SAP related resources in Canada. Since 1992, Addmore has been solely focused on providing the right SAP resources to our clients.

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