Program Manager, Community and In-Home Programs

3 weeks ago

Calgary, Canada Pacekids Full time
Program Manager, Community and In-Home Programs

Full Time Manager Calgary, AB, CA

4 days ago Requisition ID: 1031

Program Manager, Community and In Home Programs

Reporting to the Managing Director, Community and In-Home Programs, this position is responsible for providing leadership and day-to-day support to the service delivery team that works directly with families to coordinate and deliver services in such a way that achieves program objectives and deliverables and the best possible outcomes for families and children.

As a member of the Management team the Program Manager shares responsibility for identifying opportunities for improvement and contributing to the revision and development of operational processes and strategic priorities.

  • Full-time, Monday to Friday 37.5 hours/week, including availability for weekday 4-6pm (Monday to Thursday only) and some rare engagements later into evenings and on weekends
  • Hybrid role (home, community and in office), based out of the Pacekids North office ( 808 55th Ave NE Calgary, AB).

What We Offer

  • Paid flexible sick and personal time for all staff, accrued at 5.38% of hours worked
  • Employer-paid health and paramedical benefits for full-time employees
  • RRSP matching, membership/insurance allowance, and/or Professional Development allowance 
  • Paid observance of 13 holidays
  • 3 weeks annual paid vacation 
  • Paid mileage 
  • Support for professional development including in-house learning and development

Responsibilities

  • Support success in meeting all deliverables outlined in our funding contracts.
  • Maintain awareness of all Community & In-Home Programs procedure and practices. Ensure understanding and implementation of procedures and practices by team. Identify opportunities for improvement and support development and revision of procedures and practices as required.
  • Provide recommendations and support work related to achievement of the strategic pan
  • Oversee caseload management activities and provide support to front line staff in caseload management and front-line service delivery.
  • Working collaboratively with the Management team to complete recruitment, onboarding, training, and support of new and existing team members. 
  • Help ensure a culture of mutual respect, collaboration and problem solving – leading by example, and identifying areas for additional training, team building or coaching support.

What You Bring

  • Experience working with preschool and school-aged children with disabilities.
  • Experience in a leadership role; including supervision responsibilities. 
  • Completion of post-secondary studies in social work, disability studies, human services or similar and experience working in a human service setting.
  • Preference given to education and/or experience in the disability sector and/or early childhood sector. 
    • Consideration will be given to candidates who do have not completed post-secondary studies but who have extensive relevant experience.
    • Current Alberta driver’s license and access to a personal vehicle for work purposes
  • Clearance from a Criminal Record Check, including a Vulnerable Sector check, as well as a Child Intervention Record Check. Must be current within the last six months; can be obtained upon hire within a designated time frame. 
  • Proficiency in the English language, both written and verbal.
  • Proficiency using the full suite of Microsoft 365.
  • Demonstrated ability to work independently, self-initiate, be adaptable and flexible, professional, patience, maturity and tact.
  • Strong critical thinking and decision-making skills.
  • Excellent communication, relationship, and interpersonal skills. 
  • Strong time management skills and ability to manage stressful situations. 
  • Desire to work with families who have children with disabilities.

Pacekids Programs is a charitable organization that empowers children with diverse needs and their families through excellence in therapy, education, and play. Pacekids offers a dynamic, active environment, specializing in therapeutic learning, supporting each child's unique developmental and physical needs.

Pacekids Programs is an equal opportunity employer. We appreciate a diverse workforce and do not discriminate against any employee or applicant on the grounds, in line with Human Rights legislation in Canada.

 If you require accommodation in completing this application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to Pacekids’ Human Resources team at careers@pacekids.ca .

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