Current jobs related to Customer Experience Manager FT - San Juan de Terranova - Michaels

  • Senior Manager, Credit Management

    1 month ago

    San Juan de Terranova, Canada TD Bank Full time

    Work Location: CanadaHours: 37.5Line of Business: Credit ManagementPay Details: We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.Job Description:CUSTOMERLead the...

  • Store Manager

    2 months ago

    San Juan de Terranova, Canada Accoravillage Full time

    5000 Hwy 7, Markham, ON L3R 4M9, Canada Req #323Monday, July 22, 2024Department: Retail StoresLocation: CF Markville, ONWorkplace Type: On-siteJob Type: Full-time, PermanentThe Team:JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of...

  • Alternance - Assistant.e shop manager

    6 days ago

    San Juan de Terranova, Canada Ricki's Full time

    p>ASSISTANT STORE MANAGER FULL TIME As an Assistant Store Manager with Ricki’s, you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. You will use your creativity and understanding of current styling trends and visual merchandising techniques to meet our product and customer strategies for each...

  • All Store Manager

    2 weeks ago

    San Juan de Terranova, Canada Accoravillage Full time

    5000 Hwy 7, Markham, ON L3R 4M9, Canada Req #323 Friday, July 26, 2024 Department:Retail StoresLocation:CF Markville, ONWorkplace Type:On-siteJob Type:Full-time, PermanentThe Team: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal...

  • KFC - Assistant General Manager

    3 weeks ago

    San Juan de Terranova, Canada FMI - Pizza Hut, KFC PFK, Taco Bell, Burger King and Panera Bread Full time

    Friday, March 17, 2023Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees.At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck – they’re about...

  • All Store Manager

    1 week ago

    San Juan de Terranova, Canada Kent Full time

    p>JOB DESCRIPTIONThe Store Manager is a crucial member of our KENT leadership team. This role oversees all store operations, focusing on achieving financial objectives, managing team performance, and promoting a positive and inclusive work environment through employee engagement and store events. Additionally, this position is responsible for managing...

  • KFC - Assistant General Manager

    3 weeks ago

    San Juan de Terranova, Canada VIP Tires & Service Full time

    Friday, March 17, 2023Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees.At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck – they’re about...

  • KFC - Assistant General Manager

    3 weeks ago

    San Juan de Terranova, Canada VIP Tires & Service Full time

    p>As part of our family, we offer you:Affordable Health and Dental Benefits after probationary periodCompetitive compensation and advancement opportunitiesRRSP for Salary ManagersLoyalty programBursary programEmployee DiscountsRefer a Friend ProgramPosition Description:Provide a top-notch guest experiencePrepare our world-famous chicken at the highest...

  • Technical Sales Manager

    1 day ago

    San Juan de Terranova, Canada Jump Recruitment Specialists Full time

    Jump Recruitment, on behalf of Virtual Marine, is recruiting a Technical Sales Manager to join their dynamic team driving global sales initiatives. Virtual Marine, headquartered in St. John's, NL, is a Canadian leader in maritime safety, specializing in advanced training simulators. These simulators provide small craft crews with realistic training for...

  • Technical Sales Manager

    8 hours ago

    San Juan de Terranova, Canada Jump Recruitment Specialists Full time

    Jump Recruitment, on behalf of Virtual Marine, is recruiting a Technical Sales Manager to join their dynamic team driving global sales initiatives. Virtual Marine, headquartered in St. John's, NL, is a Canadian leader in maritime safety, specializing in advanced training simulators. These simulators provide small craft crews with realistic training for...

  • Technical Sales Manager

    1 day ago

    San Juan de Terranova, Canada Verafin Full time

    Jump Recruitment, on behalf of Virtual Marine, is recruiting a Technical Sales Manager to join their dynamic team driving global sales initiatives. Virtual Marine, headquartered in St. John’s, NL, is a Canadian leader in maritime safety, specializing in advanced training simulators. These simulators provide small craft crews with realistic training for...

  • Technical Sales Manager

    8 hours ago

    San Juan de Terranova, Canada Verafin Full time

    Jump Recruitment, on behalf of Virtual Marine, is recruiting a Technical Sales Manager to join their dynamic team driving global sales initiatives. Virtual Marine, headquartered in St. John’s, NL, is a Canadian leader in maritime safety, specializing in advanced training simulators. These simulators provide small craft crews with realistic training for...

  • Resident Care Manager

    4 weeks ago

    San Juan de Terranova, Canada Tiffany Village Retirement Residence Partnership Full time

    Resident Care Manager Reporting to the Executive Director, the Resident Care Manager is responsible for the operations of the Nursing Department within the Tiffany Village Retirement Residence Partnership (TVRRP). The Resident Care Manager plays an integral role in the provision of holistic and resident-centered Nursing care to the residents of Tiffany...

  • Apprentice General Manager

    4 weeks ago

    San Juan de Terranova, Canada Lanes Retirement Living - St. John's Full time

    p>We are looking for a General Manager who can lead an enthusiastic team dedicated to providing excellence in resident care. You will be responsible for the day-to-day operation of the retirement community with a primary focus on creating an atmosphere where residents can enjoy a lifestyle and quality of life which exceeds their expectations.Ensures the...

  • AV Technical Sales Manager

    8 hours ago

    San Juan de Terranova, Canada Jump Recruitment Specialists Full time

    p>Jump Recruitment, on behalf of Virtual Marine, is recruiting a Technical Sales Manager to join their dynamic team driving global sales initiatives. Virtual Marine, headquartered in St. John's, NL, is a Canadian leader in maritime safety, specializing in advanced training simulators. These simulators provide small craft crews with realistic training for...

  • Department Manager F/H

    6 days ago

    San Juan de Terranova, Canada Walmart Canada Full time

    Position Summary The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the overall processes for Online Grocery and Walmart.ca processes directly and through follow-up with OMNI Associates. This Associate will function as part of a team to...

  • Customer Service Representative

    5 months ago

    San Juan, Canada Nova Halifax Full time

    Customer Service Representative -  New Expansion! For our Customer Service Representatives, we are looking for positive, upbeat individuals that are looking to find more than just another job, but an opportunity that they can grow and learn with not just professionally but also as an individual. Since we have been so successful here...

  • Department Manager F/H

    3 weeks ago

    San Juan de Terranova, Canada Walmart Canada Full time

    Position Summary The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the overall processes for Online Grocery and Walmart.ca processes directly and through follow-up with OMNI Associates. This Associate will function as part of a team to...

  • General Manager

    4 weeks ago

    San Juan de Terranova, Canada Lanes Retirement Living - St. John's Full time

    Job description We are looking for a General Manager who can lead an enthusiastic team dedicated to providing excellence in resident care. You will be responsible for the day-to-day operation of the retirement community with a primary focus on creating an atmosphere where residents can enjoy a lifestyle and quality of life which exceeds their...

  • Alternance - Assistant.e shop manager

    2 weeks ago

    San Juan de Terranova, Canada Aldo Group - Call It Spring Full time

    p>The ALDO Group is committed to diversity and inclusion, not only now, but for the long term. We strongly encourage people who are Aboriginal, have disabilities, come from gender and sexually diverse communities and/or have intersectional identities to apply for employment with us. li>To be part of a community that takes a stand on issues affecting people,...

Customer Experience Manager FT

2 months ago

San Juan de Terranova, Canada Michaels Full time

Store - ST. JOHN'S, NL


Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.

  1. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
  2. Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
  3. Plan and lead the execution of class and in-store events in accordance with Company programs
  4. Lead the omnichannel processes
  5. Manage and execute shrink and safety programs
  6. Assist with cash reconciliation and bank deposits
  7. Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
  8. Assist with the onboarding of new Team Members
  9. Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
  10. Serve as Manager on Duty (MOD)
  11. Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
  12. Acknowledge customers, help locate the product and provide solutions
  13. Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
  14. Manage and execute the shrink and safety programs
  15. Cross train in Custom Framing selling and production
  16. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires:
  • Retail management experience preferred
Physical Requirements

Work Environment
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com) #J-18808-Ljbffr