Service Operations

2 days ago

Chambly, Canada Digicell Full time
Service Operations & Maintenance Technician

in its Commercial Division with duty station in “Punta Gorda”

ABOUT DIGI: Digi owns and operates an extensive telecommunications network throughout the country of Belize in wireline, wireless and data services. The company offers and uses a wide range of products and technologies that include fixed line telephone service, fixed wireless, national and international calling services, prepaid services, an advanced LTE mobile network, international voice and data roaming, Fiber internet and data services.

ABOUT ROLE:

The Service Operations & Maintenance (SO&M) Technician is responsible for maintenance and repair of the outside Plant (Distribution, Access, and Drop layer) and is required to comply with documented processes and procedures. Additional responsibilities of the successful candidate include but is not limited to connecting customers to the network, troubleshooting, handling complaints, repairs/replacement of access lines and CPEs. This position reports to the Service Operations & Maintenance Manager.

MINIMUM QUALIFICATION & SKILL REQUIREMENTS:

  • Associate degree in related field OR
  • High school diploma with 3 years’ relevant work experience or certification in related field
  • Capacity to understand current and planned BTL network
  • Knowledge of Fixed Broadband and mobile networks
  • Knowledge of Microsoft product such as word, excel, power point etc.
  • Any internationally recognized Fiber optic certification such as CFOT, CFOS/T/S, etc.
  • Experience with OSP tools/techniques such as OPM, OTDR, VFL and mechanical/ fusion splicing
  • Ability to pay close attention to detail
  • Ability to work within a team environment

MAIN RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

Service & Network Operations

  • Field engineering and delivery of new fixed access connection to residential and business customers
  • Detailed information on all fixed access network diagrams, network maps, configurations and in-service CPE’s.
  • Repair/replacement of access lines and CPE’s within the specified time
  • Taking new fixed access networks and fixed access network elements into operation after acceptance (testing) of engineering project deliverables
  • Maintenance of the Outside plant infrastructure
  • Handling major network issues and disaster situations

Operations & Maintenance

  • Investigate and resolve trouble tickets
  • Execute preventive maintenance per customer and for the Passive layer
  • End to End installation and faults for residential customers
  • Replacement of passive layer network elements, splicing of fiber or any other repair in the fiber or copper areas.
  • Network optimization
  • Knowledgeable of Digi products and services
  • Going beyond Digi current demarcation policy and owning the customer experience with regards to fault management

PERSONAL ATTRIBUTES:

  • Ability to be focused, highly driven, and display high energy, passion, and results oriented
  • Being organized, ability to plan, problem solving, coordinate, and execute work with quality output
  • Strong interpersonal skills
  • Agile, collaborative, and accountable in the execution of job functions
  • Effective communication

ABOUT OUR OFFER: Attractive compensation and benefits package commensurate with experience and qualifications.

If you are interested in joining our team, a letter of application accompanied with detailed Curriculum Vitae, copy of Certificate from highest level of education, and contact details of three (3) recent professional references should be submitted electronically no later than Friday, December 22 nd , 2023, and addressed to:

Subscribe to receive the latest news and exclusive offers

® Belize Telemedia Limited, 2019 All Rights Reserved

#J-18808-Ljbffr

  • Apprentice Operator

    3 weeks ago

    Chambly, Canada Techo-Bloc Full time

    **Company Description** Day Shift: Monday to Thursday from 6:45AM to 5:30PM** - _____________________________ **Here is why you should join Techo-Bloc**: - Competitive wages - Year-end bonus - Refer a friend for a competitive referral bonus - Payroll every week - RRSP with employer contribution - Group insurance plan after 3 months of service for permanent...

  • Machine Operator

    2 weeks ago

    Chambly, Quebec, Canada Techo-Bloc Full time

    Company Description Night Shift**:Monday to Thursday from 5:15PM to 4AM- _____________________________Here is why you should join Techo-Bloc:Competitive salary Overtime available Yearend bonus Refer a friend for a competitive referral bonus Payroll every week RRSP with employer contribution Group insurance plan after 3 months of service for permanent...

  • Machine Operator

    4 weeks ago

    Chambly, Canada Techo-Bloc Full time

    **Company Description** Night Shift**:Monday to Thursday from 5:15PM to 4AM - _____________________________ **Here is why you should join Techo-Bloc**: - Competitive salary - Overtime available - Year-end bonus - Refer a friend for a competitive referral bonus - Payroll every week - RRSP with employer contribution - Group insurance plan after 3 months of...

  • Machine Operator

    16 hours ago

    Chambly, Canada Techo-Bloc Full time

    **Company Description** Night Shift**:Monday to Thursday from 5:15PM to 4AM - _____________________________ **Here is why you should join Techo-Bloc**: - Competitive salary - Overtime available - Year-end bonus - Refer a friend for a competitive referral bonus - Payroll every week - RRSP with employer contribution - Group insurance plan after 3 months of...

  • Yard Forklift Operator

    3 weeks ago

    Chambly, Canada Techo-Bloc Full time

    Company Description **Day Shift **:Monday to Friday 7:00 am - 5:00 pm*** **Here is why you should join Techo-Bloc**: - Competitive salary: $20.65 - $21.15 / hour - Overtime available - Year-end bonus - Refer a friend for a competitive referral bonus - Payroll every week - RRSP with employer contribution - Group insurance plan after 3 months of service for...

  • Production Machine Operator

    3 weeks ago

    Chambly, Canada Techo-Bloc Full time

    Company Description **Night Shift**: Monday to Friday 5:30 pm - 2:00 am At Techo-Bloc, we aren’t just paving patios - we’re paving the way for great careers! Founded on a culture of innovation, we manufacture landscaping products focused on design, durability and flair. Our growing team is seeking passionate people, ready to make an impact. Come grow...

  • Production Machine Operator

    3 weeks ago

    Chambly, Canada Techo-Bloc Full time

    Company Description **Weekend Shift**: Friday to Sunday 5:30 am - 5:30 pm At Techo-Bloc, we aren’t just paving patios - we’re paving the way for great careers! Founded on a culture of innovation, we manufacture landscaping products focused on design, durability and flair. Our growing team is seeking passionate people, ready to make an impact. Come grow...

  • Forklift Operator

    4 weeks ago

    Chambly, Canada Techo-Bloc Full time

    Company Description **Weekend Shift **:Friday to Sunday 5:30 am - 5:30 pm*** **Here is why you should join Techo-Bloc**: - Competitive salary: $20.65 - $21.15 / hour + $5.00 shift premium - Overtime available - Year-end bonus - Refer a friend for a competitive referral bonus - Payroll every week - RRSP with employer contribution - Group insurance plan...

  • Production Machine Operator

    3 weeks ago

    Chambly, Canada Techo-Bloc Full time

    Company Description **Day Shift **:Monday to Thursday 7:00 am - 5:30 pm **Night Shift **:Monday to Friday 5:30 pm - 2:00 am **Weekend Shift **:Friday to Sunday 5:30 am - 5:30 pm*** At Techo-Bloc, we aren’t just paving patios - we’re paving the way for great careers! Founded on a culture of innovation, we manufacture landscaping products focused on...

  • Production Machine Operator

    4 weeks ago

    Chambly, Canada Techo-Bloc Full time

    Company Description **Weekend Shift **:Friday to Sunday 5:30 am - 5:30 pm*** **Night Shift**: Monday to Friday 5:30 pm - 2:00 am At Techo-Bloc, we aren’t just paving patios - we’re paving the way for great careers! Founded on a culture of innovation, we manufacture landscaping products focused on design, durability and flair. Our growing team is...

  • Machine Operator

    4 weeks ago

    Chambly, Canada Techo-Bloc Full time

    Company Description **Weekend Shift **:Friday to Sunday 5:30 am - 5:30 pm*** At Techo-Bloc, we aren’t just paving patios - we’re paving the way for great careers! Founded on a culture of innovation, we manufacture landscaping products focused on design, durability and flair. Our growing team is seeking passionate people, ready to make an impact. Come...

  • Lock Bridge Operator

    2 weeks ago

    Chambly, Quebec, Canada Parks Canada Parcs Canada Full time

    **Parks Canada** is hiring **Lock Bridge Operator **in Carillon, Chambly, Lachine, Montreal Island (, Sainte-Anne-de-Bellevue and Saint-Ours (Quebec).**Parcs Canada** embauche des **Préposé(e) aux écluses et ponts **àCarillon, Chambly, l'Île de Montréal, Lachine, Sainte-Anne-de-Bellevue et Saint-Ours (Québec). Cliquez sur le lien ci-dessus pour...

  • Machine Operator

    4 weeks ago

    Chambly, Canada Techo-Bloc Full time

    Company Description Night Shift:  Monday to Thursday from 5:15PM to 4AM __________________________________________________________ Here is why you should join Techo-Bloc: Competitive salary Overtime available Year-end bonus Refer a friend for a competitive referral bonus Payroll every week RRSP with employer contribution Group insurance...

  • Production Machine Operator

    2 weeks ago

    Chambly, Quebec, Canada Techo-Bloc Full time

    Company DescriptionNight Shift: Monday to Friday 5:30 pm - 2:00 amAt Techo-Bloc, we aren't just paving patios - we're paving the way for great careers Founded on a culture of innovation, we manufacture landscaping products focused on design, durability and flair. Our growing team is seeking passionate people, ready to make an impact. Come grow with us.Why...

  • Yard Forklift Operator

    2 weeks ago

    Chambly, Quebec, Canada Techo-Bloc Full time

    Company DescriptionDay Shift :Monday to Friday 7:00 am - 5:00 pm***Here is why you should join Techo-Bloc: Competitive salary: $ $21.15 / hour Overtime available Yearend bonus Refer a friend for a competitive referral bonus Payroll every week RRSP with employer contribution Group insurance plan after 3 months of service for permanent employees Career...

  • Service Manager

    4 weeks ago

    Chambly, Canada Trek Bikes Full time

    A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us...

  • Manager Customer Service

    1 month ago

    Chambly, Canada National Bank of Canada Full time

    As a Customer service manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees...

  • Supervisor, Customer Service

    3 weeks ago

    Chambly, Canada Covanta Full time

    Who we are For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our Vision Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and...

  • Lock Bridge Operator

    2 weeks ago

    Chambly, Canada Parks Canada Parcs Canada Full time

    **Parks Canada** is hiring **Lock Bridge Operator **in Carillon, Chambly, Lachine, Montreal Island (, Sainte-Anne-de-Bellevue and Saint-Ours (Quebec). **Parcs Canada** embauche des **Préposé(e) aux écluses et ponts **àCarillon, Chambly, l'Île de Montréal, Lachine, Sainte-Anne-de-Bellevue et Saint-Ours (Québec). Cliquez sur le lien ci-dessus pour...

  • Bilingual Customer Service

    7 days ago

    Chambly, Canada Fed Supply Full time

    Hello ! I'm Jérémy, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world. Hello ! I'm Jérémy, Recruitment...