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Quality Supervisor

2 months ago

London, Canada Chick-fil-A | Wharncliffe & Wonderland Full time

At Chick-fil-A of Wharncliffe & Wonderland, we foster an environment of excellence and create Raving Fans by executing all tenets of Winning Hearts Every Day through a clean and safe environment, great food, fast & accurate service, & genuine hospitality.

We are currently seeking a full-time Quality Supervisor to oversee and champion growth and continuous development within kitchen operations, ensuring consistent high-quality, craveable food and service, exceeding Chick-fil-A quality requirements to our guests all day every day.

Under the supervision of the Operations Director, the duties and responsibilities of the Quality Supervisor include, but are not limited to, the following:

  • Performs self-assessments for quality and daily safety assessments twice daily;
  • Coaches all kitchen leaders and team members on speed, attention to detail that ensures preparation and production procedures are followed, cleanliness, and food safety;
  • Manages effective and efficient inventory and ordering;
  • Ensures proper receiving and accounting of inventory end-of-month counts and input;
  • Maintains accurate transfer logs;
  • Schedules boards, prep, and receiving and setting up daily;
  • Leads daily kitchen team huddles and one-on-one coaching sessions;
  • Aligns daily kitchen practices with business vision and annual thematic goal;
  • Improves profitability by lowering food gap.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

  • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Chick-fil-A of Wharncliffe & Wonderland welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

REQUIREMENTS
  • High School Diploma and equivalent
  • Food Handler Certification
  • Self-motivated, adaptable and a consistent high performer
  • Excellent project and time management skills
  • Strategic thinker, goal-oriented, tech savvy and results oriented
  • Ability to stand for long periods of time, with the ability to manage repetitive motions and actions throughout shifts such as bending, lifting items, walking
  • Strong communication and interpersonal skills, passionate about building professional relationships with guests and employees
  • Demonstrates care by stewarding a culture to contribute, and has a sincere desire to serve others
  • Accurate, meticulously detail-oriented and keenly observant
  • Follows direction precisely with a positive attitude
  • Punctual, dependable and demonstrates sound judgement
  • Maintains professional hygiene and appearance
  • Open to new ideas and change

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales.

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