Quality & Reliability Electrical Specialist
3 months ago
Innovative manufacturer of zero-emission vehicles
North America's leader in transportation electrification
It's all about us
Every day, in our own way, we contribute to improving our environment and our society.
Come and design the future with us
Why join our team?
- You'll work in a stimulating and constantly evolving environment (no chance of getting bored with us)
- We simply understand. Your family and your health come first
- Your schedule is flexible and we trust you
- We've got insurance (Béton) and a great employee assistance program
- There are no limits to your career potential at Lion
What's your role?
In collaboration with the Team Leader - Reliability, the Quality and Reliability Specialist's mandate is to support service engineering and the entire after-sales service department in meeting customer needs while studying vehicle-related issues.
On a daily basis, you will :
- Lead root cause analysis projects and coordinate the implementation of corrective action plans;
- Create and analyze performance indicators (KPIs) to track improvement and identify opportunities in both products and processes;
- Develop quality assurance standards and business processes in the service engineering sector;
- Support continuous improvement initiatives concerning products, tools and processes;
- Resolve supplier quality issues affecting product reliability;
- Monitor effectiveness of procedures, maintain problem database and provide progress reports to management;
- Provide training and support to team members on core systems, policies, procedures and processes;
- Support any other activities agreed with the manager.
What do you need to succeed in this position?
Knowledge
- Good knowledge of electrical, mechanical and software systems;
- Good knowledge of quality assurance terminology, methods and tools;
- Good knowledge of continuous improvement tools such as Lean Six Sigma, Process Mapping, RCA, PDCA, 5 Whys;
- Excellent IT skills, including database management, Office 360, SmartSheet;
- Knowledge of automotive mechanics, an asset.
Skills
- Good written and oral communication skills (French and English);
- Excellent analytical, problem-solving and decision-making skills;
- Ability to relate to and deal with stakeholders at different levels within the organization and with our customers.
Skills and attitudes
- Demonstrate a proactive and entrepreneurial approach in a fast-paced environment;
- Demonstrate good analytical skills;
- Ability to synthesize information;
- Demonstrate rigor;
- Team spirit.
Required training and experience
- Bachelor's degree in engineering (or equivalent) in a relevant field;
- Minimum 3 years' experience in a related role or function;
- Experience interacting with suppliers and third parties an asset.
Apply now We can't wait to talk to you
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