Assistant Front Office Manager Banff
1 day ago
Lake Louise, AB, Canada
Fairmont Hotels & Resorts
Full-time
$65,000 - $90,000 Contract
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Elevate guest experiences at Fairmont Chateau Lake Louise as an Assistant Front Office Manager. Lead a motivated team in delivering exceptional hospitality in a stunning National Park setting.
As a vital member of Fairmont Hotels & Resorts, you will oversee daily front office operations, ensuring seamless guest check-ins and departures. This leadership role demands your passion for service, attention to detail, and ability to inspire your team. You will also manage staff scheduling and enhance service delivery through strategic improvements.
Key Responsibilities
• Oversee daily front office operations for smooth guest experiences
• Hire, coach, and develop the Front Desk team effectively
• Resolve guest concerns promptly and professionally
• Streamline procedures to enhance overall service delivery
• Manage staff schedules and payroll processing
Requirements:
• Supervisory experience in front office operations
• Hotel Operations diploma or relevant degree preferred
• Proficient in Opera and Microsoft Office Suite
• Must be authorized to work in Canada
• Availability for weekends, holidays, and non-day shifts Join Fairmont to shape memorable experiences for guests while advancing your hospitality career.
Key Responsibilities
• Oversee daily front office operations for smooth guest experiences
• Hire, coach, and develop the Front Desk team effectively
• Resolve guest concerns promptly and professionally
• Streamline procedures to enhance overall service delivery
• Manage staff schedules and payroll processing
Requirements:
• Supervisory experience in front office operations
• Hotel Operations diploma or relevant degree preferred
• Proficient in Opera and Microsoft Office Suite
• Must be authorized to work in Canada
• Availability for weekends, holidays, and non-day shifts Join Fairmont to shape memorable experiences for guests while advancing your hospitality career.