Food Bank Supervisor

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose Summary: The Salvation Army Penticton is seeking a dedicated, organized, and compassionate Community and Family Services / Food Bank Supervisor to oversee the day-to-day operations of our Community and Family Services and Food Bank programs. This position provides leadership and supervision across food bank operations, community outreach, warehousing, client services, fundraising activities, staff scheduling, donor relations, and volunteer coordination. The successful candidate will work closely with staff, volunteers, community partners, donors, and the Commanding Officers to ensure that services are delivered efficiently, respectfully, and in keeping with the mission and values of The Salvation Army. The Community and Family Services / Food Bank Supervisor will be an important member of the management team and will participate in the planning, development, and implementation of programs and services that meet the needs of individuals and families in the Penticton community.

• Community and Family Services Operations
• Oversee the daily operations of Community and Family Services and Food Bank programs.
• Ensure programs and services are organized, efficient, welcoming, and responsive to community needs.
• Assist with the development and implementation of community outreach initiatives.
• Identify opportunities to strengthen existing programs and develop new community-based initiatives.
• Maintain positive relationships with community organizations, agencies, churches, businesses, donors, and other partners.
• Represent The Salvation Army at community events and functions as required.
• Community Outreach and Fundraising
• Assist in organizing and implementing fundraising events and community initiatives.
• Attend fundraising events and community activities on behalf of The Salvation Army.
• Take an active role in developing fundraising opportunities and community partnerships.
• Work with the management team to identify opportunities for financial and in-kind support.
• Assist with donor relations and ensure donors are treated with appreciation, professionalism, and respect.
• Support food drives, community campaigns, and other initiatives designed to increase resources available to Community and Family Services.
• Food Bank and Warehouse Supervision
• Oversee the day-to-day operation of the Food Bank warehouse.
• Supervise inventory control, including receiving, storing, rotating, and distributing food products.
• Ensure food is handled, stored, and distributed appropriately and safely.Monitor inventory levels and identify current and anticipated needs.
• Coordinate food and product pickups and deliveries.
• Develop and maintain regular pickup schedules.
• Coordinate with donors and suppliers regarding food and product donations.
• Ensure warehouse areas are organized, clean, safe, and operating efficiently.
• Supervise warehouse staff and ensure appropriate scheduling and coverage.
• Front-End and Client Services Supervision
• Provide supervision of front-end Food Bank operations.
• Ensure clients are greeted and treated with dignity, respect, compassion, and confidentiality.
• Oversee client intake and registration procedures.