Software Quality Assurance Specialist

Job Summary (external)

The Software Quality Assurance Specialist leads the quality assurance activities on IT development and maintenance projects. The Software Quality Assurance Specialist defines and maintains Software Quality Assurance (SQA) processes, leads testing teams, tests plans, performs tests, and the maintains test documentation.

The Software Quality Assurance Specialist leads the quality assurance activities on IT development and maintenance projects. The Software Quality Assurance Specialist defines and maintains Software Quality Assurance (SQA) processes, leads testing teams, tests plans, performs tests, and the maintains test documentation.

Job Duties

• Tests applications, including the execution of tests according to test plans, identifies and documents differences between test results and expectations, and works with development team members to understand and resolve software defects.
• Creates test documentation (e.g. test plans) according to standards and guidelines, updates those documents as the applications changes, and manages, preserves, shares, and protects those documents.
• Identifies the testing strategy or approach that is appropriate for each project, defines the scope of testing, identifies the specific tests that must be performed, defines the procedures for performing those tests, and ensures that appropriate test data is available. Maintains the integrity of the test data. Participates in project planning to identify testing activities and estimates those activities.
• Leads small Software Quality Assurance (SQA) teams, providing leadership, direction, and supervision to the members of the team. Coaches and mentors SQA team members in the application of SQA guidelines, standards, templates, and procedures, assists them in the application of same, and enforces the application of same. Provides feedback on staff performance to the direct supervisor/manager of the SQA project team members.
• Promotes software quality in systems development.
• Defines and maintains SQA guidelines, standards, templates, and procedures. Interprets internal and external processes, policies, laws, regulations, etc. and applies them to standard SQA processes.
• Performs other related duties as assigned.

Qualifications

• Two year Community College diploma in Computer Science, Business Administration or other related discipline with an emphasis on Information Systems/Technology
• Minimum 7 years of IT related experience including 5 years' experience in business analysis
• Ability to use a personal computer and software (Word, Excel) in a Windows environment
• Ability to query relational databases using Structured Query Language (SQL)
• Excellent analytical and problem solving skills
• Ability to gather, assess, evaluate and document complex information
• Ability to comprehend business processes/policies/regulation in order to execute SQA projects
• Well-developed written and verbal communication skills
• Ability to organize and prioritize workload to meet tight deadlines
• Ability to lead teams
• Ability to work independently and as part of a team
• Experience in IT Quality Assurance and/or using relational databases, would be an asset
• Knowledge of Workers Compensation and/or insurance business processes, would be an asset
• Ability to communicate proficiently in both official languages (English & French) is an asset, but is not required

Essential

Competencies (internal only):

• Quality Orientation/Attention to Detail
• Planning, Organizing and Follow-up
• Analysis/Problem Assessment
• Teamwork/Collaboration
• Professional/Technical

Very Important

• Client Service Orientation
• Interpersonal Communication
• Coaching

Additional Information (internal)

The WCB recognizes that individuals may face barriers that hinder their full and equal participation in the workplace, and is committed to providing reasonable accommodation to all employees and candidates who are or may be disabled by one or more barriers in the workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.

You may be asked to demonstrate your ability through competency based interviewing and/or testing.

Screening decisions are based on information outlined in your resumé and cover letter. Your work performance must be satisfactory for your application to be considered. If applying for a term position or out of a term position, please note that article 10.09d of the Collective Agreement may apply.

Additional Information (external)

Ability to communicate proficiently in both official languages (English & French) is an asset.

A