Human Resources Generalist

The Glencoe Club
636-29 Ave SW
Calgary, AB T2S0P1, CAN

The Glencoe Club is a private, family-oriented sports and social club located in the Elbow Park neighbourhood of Calgary, Alberta. Our members can train and play in our leading-edge sports and recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create lifelong memories with family and friends.

If you are genuinely passionate about our vision to be a world class private club - inspiring excellence and enriching experiences, have a proven track record for delivering exceptional experiences through your interactions, and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you.

As a prominent member of our People & Culture team you will be a trusted advisor to employees, leaders, and management on a variety of human resources issues, concerns, and opportunities. Through your generalist background and tangible experience, you will provide practical advice, direction, coaching, and best practice as it relates to supporting various areas of the employee life cycle including employee relations, performance management, talent acquisition, learning & development, and employee programs.

Your dependable, concise, and adaptable approach enables you to diagnose situations effectively and recommend clear, tangible steps based on your experience that support individuals and teams across both of our Clubs to continuously improve and evolve the Glencoe employee experience. As an influential and effective communicator, you will work closely with the HR Business Partner and alongside employees to advocate, reinforce, and demonstrate practices, procedures, and problem solving that actively enhances our workforce by enabling growth and development. Leading with both compassion and accountability and in alignment with our vision and mission, you will drive tangible results and continuous improvement which clearly align with our organizational values and support the achievement of our strategic plan.

Responsibilities

• Provide guidance, recommendations, and support on employee relations issues including performance management, coaching, conflict resolution, complaints, investigations, and other workplace issues
• Facilitating solutions and resolving concerns through navigating and implementing HR best practice, grounded in practical, proven experience
• Prioritize and champion continuous learning, development, and growth by supporting all aspects of the employee life cycle
• Amend and educate the organization on policies, approaches, procedures, and practices that create clarity, enable equity, and increase transparency at all levels
• Advise, reinforce, and ensure our continuous alignment with evolving/changing legislation including Alberta Human Rights Act, Employment Standards, and Privacy, as well as employment law and jurisprudence
• Lead and advocate for the employee and candidate experience across the organization, creating opportunities for growth and closing gaps within existing practices and processes
• Create, amplify, and advocate for recognition and engagement activities that reinforce the value of our employees, acknowledge their contributions, and demonstrate appreciation
• Create and champion club wide training and development on leading approaches and best practices including facilitated sessions, lunch & learns, and ongoing yearly activities
• Provide leadership, knowledge, and expertise to projects and workforce initiatives that strengthen our workforce, approaches, and outcomes
• Enable consistency, clarity, and cohesiveness within the HR team and organization through repeatable, effective, collaborative, and accountable approaches

Qualifications

• Undergraduate Degree/Diploma in Human Resources
• 3-5 years’ experience in Human Resources with a focus on providing recommendations, coaching, and advice on employee relations, performance management, investigations, and workplace disputes
• Proven success engaging with employees and front-line leaders to effectively support, guide, and resolve issues or concerns
• Previous experience with the implementation and application of employment legislation and policies/procedures including interpretation, consultation, and advice
• Strong interpersonal skills with the ability to adapt, multi-task, and create effective outcomes through sound judgement, continuous improvement, and commitment
• Demonstrated knowledge and experience across multiple areas of human resources, including practical application and tangible results throughout the employee lifecycle
• Consistently exemplifies professionalism, discretion, diplomacy, and confidentiality at all times
• CPHR designation will be considered an asset