Technical Manufacturing Customer Service Representative
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Use blueprint reading and quoting skills as a Technical Customer Service Representative with an established Ottawa precision sheet metal manufacturer. This permanent, full-time role is onsite.
You will support customers across telecommunications, electronics, medical, industrial, defence, transportation, and commercial sectors. The role combines customer communication, quote preparation, order processing, and issue resolution. During your first three months, you will learn production operations and build technical knowledge on the floor.
Key Responsibilities:
- Act as the single customer contact
- Prepare quotes from material, labour, subcontracting, and hardware needs
- Process orders and resolve customer issues promptly
- Coordinate production, quality, and delivery updates
- Recommend product cost reductions and continuous improvements
Requirements:
- Ability to read and interpret blueprints
- Experience working in ERP systems
- Knowledge of manufacturing practices, quality control, and logistics
- Strong Microsoft Office skills
- Strong written and verbal English
Bring technical quoting, customer relationship management, and manufacturing knowledge to this onsite Ottawa customer service position.
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Ottawa, ON, Canada LRO Staffing Full-time $55,000 - $65,000 ContractManufacturing Customer Service Representative-19565LocationJob TypePermanentPay Rate$55,000 to $65,000Manufacturing & EngineeringDate AddedNovember 10, 2026Job ID19565About the OpportunityOur private sector client, a well-established Ottawa manufacturer of custom precision sheet metal products and assemblies, is seeking a motivated Technical Customer Service...
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