Senior Business Process Analyst to co-lead a campus-wide process improvement initiative, running process discovery, Kaizen sessions and Lean coaching within the post-secondary education industry

Senior Business Process Analyst to co-lead a campus-wide process improvement initiative, running process discovery, Kaizen sessions and Lean coaching within the post-secondary education industry (Hybrid, Edmonton AB)

Our post-secondary client is seeking a Senior Business Process Analyst to co-lead a university-wide process improvement initiative, running process discovery, Kaizen sessions and Lean coaching (Hybrid, Edmonton AB; 3 days in-office).

Overview:

The analyst will co-lead an enterprise process improvement program, from discovery interviews through Kaizen-driven redesign and implementation. They will also coach staff on Lean fundamentals to build a continuous improvement culture. 6 month contract (Dec 1, 2026 to May 31, 2027) with possibility of extension. Hybrid: 3 days in office (Edmonton, North Campus) and 2 remote.

Must-Haves:

• 10+ years of experience implementing Lean in complex organizations
• Experience coaching Lean principles and process improvement methodologies
• Experience identifying bottlenecks and inefficiencies in business processes and developing recommendations (streamlining workflows, automation, new technologies)
• Experience documenting business processes with flowcharts, swimlane diagrams and written descriptions
• Experience collaborating with business users, IT professionals and senior management

Nice-to-Haves:

• Experience in a service-based industry (e.g. healthcare, public sector, post-secondary); manufacturing-only backgrounds are less preferred
• Experience conducting process discovery interviews with contributors and process owners
• Experience leading Kaizen sessions and events
• Experience tracking the effectiveness of process improvements and measuring their impact on business goals
• Experience establishing a Continuous Improvement Community of Practice

Responsibilities:

• Responsible for co-leading analysis on a university-wide process improvement initiative
• Conducts process discovery and stakeholder interviews (about 75% of the role initially) to prioritize improvement opportunities
• Leads Kaizen sessions (about 25% initially, growing over time) and helps business units implement process changes
• Takes improvement opportunities from intake through Kaizen and finalizes documentation of team processes
• Coaches department staff and Kaizen participants on Lean fundamentals
• Provides one-on-one coaching to Lean Green Belt employees and helps identify high-potential employees for a Black Belt stream
• Works with the department to establish a Continuous Improvement Community of Practice

Our post-secondary client is seeking a Senior Business Process Analyst to co-lead a university-wide process improvement initiative, running process discovery, Kaizen sessions and Lean coaching (Hybrid, Edmonton AB; 3 days in-office).

Overview:

The analyst will co-lead an enterprise process improvement program, from discovery interviews through Kaizen-driven redesign and implementation. They will also coach staff on Lean fundamentals to build a continuous improvement culture. 6 month contract (Dec 1, 2026 to May 31, 2027) with possibility of extension. Hybrid: 3 days in office (Edmonton, North Campus) and 2 remote.

Must-Haves:

• 10+ years of experience implementing Lean in complex organizations
• Lean Six Sigma Black Belt certification, or equivalent Black Belt-level project experience
• Experience coaching Lean principles and process improvement methodologies
• Experience identifying bottlenecks and inefficiencies in business processes and developing recommendations (streamlining workflows, automation, new technologies)
• Experience documenting business processes with flowcharts, swimlane diagrams and written descriptions
• Experience collaborating with business users, IT professionals and senior management

Nice-to-Haves:

• Experience in a service-based industry (e.g. healthcare, public sector, post-secondary); manufacturing-only backgrounds are less preferred
• Experience conducting process discovery interviews with contributors and process owners
• Experience leading Kaizen sessions and events
• Experience tracking the effectiveness of process improvements and measuring their impact on business goals
• Experience establishing a Continuous Improvement Community of Practice

Responsibilities:

• Responsible for co-leading analysis on a university-wide process improvement initiative
• Conducts process discovery and stakeholder interviews (about 75% of the role initially) to prioritize improvement opportunities
• Leads Kaizen sessions (about 25% initially, growing over time) and helps busine