Site Reliability Engineering Manager at Mastercard
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Key Responsibilities
• Lead application operations teams in a 24/7 support model
• Provide mentorship and technical oversight to team members
• Manage complex technical issue resolution and escalation support
• Establish incident management practices and conduct post-incident reviews
• Champion observability through various monitoring tools
Requirements:
• Experience with Azure public cloud and Java applications
• Strong technical leadership and problem-solving skills
• Familiarity with observability platforms like Dynatrace and Splunk
• Knowledge in security practices including vulnerability management
• Bachelor's degree in Computer Science or equivalent experience Elevate application reliability and foster team excellence at Mastercard while driving operational efficiency.
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Toronto, ON, Toronto Census Division, ON; Ontario, Canada Mastercard Inc. Full-timeLead globally distributed application operations teams as a Site Reliability Engineering Manager at Mastercard. Focus on mission-critical Java applications while providing 24/7 support across cloud and on-premises environments. In this leadership role, you will manage teams that ensure reliable, secure operations for Java-based applications. You are...
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