TELUS Monitoring Station Specialist

4 days ago

Toronto, ON, Canada Intello Technologies Inc. Full-time $30,307 - $35,817/year
Join TELUS as a Monitoring Station Specialist I, where you will play a key role in ensuring customer security. Responsible for responding to various alarm signals, your efforts directly impact safety. In this primarily in-office position, you'll monitor alarms and communicate with customers and emergency responders. This role requires a blend of excellent communication skills and quick thinking during emergencies, providing vital support for thousands of customers. Your problem-solving skills will be put to great use in real-time scenarios.

Key Responsibilities
• Monitor alarm signals for diverse emergencies
• Dispatch assistance based on alarm alerts promptly
• Provide timely responses to client inquiries
• Uphold high standards in customer interactions
• Navigate high-stress situations with professionalism

Requirements:
• High School Diploma or equivalent mandatory
• Previous experience in monitoring station preferred
• Strong verbal communication skills in English
• Ability to adapt in fast-paced environments
• Good judgment under time constraints crucial Support the safety of our communities with your skills and commitment at TELUS.