TELUS Monitoring Station Specialist
4 days ago
Toronto, ON, Canada
Intello Technologies Inc.
Full-time
$30,307 - $35,817/year
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Join TELUS as a Monitoring Station Specialist I, where you will play a key role in ensuring customer security. Responsible for responding to various alarm signals, your efforts directly impact safety.
In this primarily in-office position, you'll monitor alarms and communicate with customers and emergency responders. This role requires a blend of excellent communication skills and quick thinking during emergencies, providing vital support for thousands of customers. Your problem-solving skills will be put to great use in real-time scenarios.
Key Responsibilities
• Monitor alarm signals for diverse emergencies
• Dispatch assistance based on alarm alerts promptly
• Provide timely responses to client inquiries
• Uphold high standards in customer interactions
• Navigate high-stress situations with professionalism
Requirements:
• High School Diploma or equivalent mandatory
• Previous experience in monitoring station preferred
• Strong verbal communication skills in English
• Ability to adapt in fast-paced environments
• Good judgment under time constraints crucial Support the safety of our communities with your skills and commitment at TELUS.
Key Responsibilities
• Monitor alarm signals for diverse emergencies
• Dispatch assistance based on alarm alerts promptly
• Provide timely responses to client inquiries
• Uphold high standards in customer interactions
• Navigate high-stress situations with professionalism
Requirements:
• High School Diploma or equivalent mandatory
• Previous experience in monitoring station preferred
• Strong verbal communication skills in English
• Ability to adapt in fast-paced environments
• Good judgment under time constraints crucial Support the safety of our communities with your skills and commitment at TELUS.