Customer Service Courier Federal Express

3 days ago
Mirabel, QC, Canada FedEx Full-time $42,000 - $52,000 Contract

Support customers and shipments as a Casual Courier for Federal Express Canada, combining clear communication with accurate package handling. Flexible schedules require four monthly shifts.

This customer-facing courier assignment covers pickup and delivery across an assigned sector. You will explain Federal Express service terms, keep customers informed, and identify sales leads for the sales department. Package labelling, documentation, tracking entries, and shipping-material supplies require careful attention.

Key Responsibilities:

  • Provide courteous pickup, delivery, and customer service
  • Explain Canadian, United States, and international requirements
  • Identify sales leads and market changes for Sales
  • Ensure labels and paperwork remain accurate and legible
  • Maintain adequate Federal Express shipping-material supplies

Requirements:

  • High school diploma or educational equivalent
  • One year customer-oriented business experience preferred
  • Excellent customer service and communication skills
  • Knowledge of Canadian Customs regulations is an asset
  • Mandatory driver assessment training threshold achievement

Bring customer communication, documentation accuracy, and shipment knowledge to the Casual Courier assignment at Federal Express Canada.

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