Join TCS as EUC Support Engineer
2 days ago
Toronto, ON, Canada
Tata Consultancy Services
Full-time
$80,000 - $100,000 Contract
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Become an EUC Support Engineer with Tata Consultancy Services (TCS) in Canada. This role emphasizes strong knowledge in desktop support across Windows and Mac platforms with network configuration expertise.
TCS, recognized as a top employer for over 35 years, is looking for a dedicated engineer to assist with troubleshooting and delivering IT support. Your responsibilities will include hardware and software issue resolution while collaborating with teams to optimize service delivery. This role is pivotal in maintaining high standards of customer support.
Key Responsibilities
• Perform installation and configuration of Windows and Mac OS
• Troubleshoot complex hardware/software problems swiftly
• Collaborate with team members on service challenges
• Manage hardware asset inventory and proper disposal
• Implement security patching via SCCM and imaging solutions
Requirements:
• Expertise in IT support, system, and hardware troubleshooting
• Skills in printer and network installations
• Strong written and verbal communication abilities
• Capacity to work autonomously and in team settings
• Familiarity with asset management processes Embrace the opportunity to shape technology solutions at TCS while enhancing user experience and efficiency.
Key Responsibilities
• Perform installation and configuration of Windows and Mac OS
• Troubleshoot complex hardware/software problems swiftly
• Collaborate with team members on service challenges
• Manage hardware asset inventory and proper disposal
• Implement security patching via SCCM and imaging solutions
Requirements:
• Expertise in IT support, system, and hardware troubleshooting
• Skills in printer and network installations
• Strong written and verbal communication abilities
• Capacity to work autonomously and in team settings
• Familiarity with asset management processes Embrace the opportunity to shape technology solutions at TCS while enhancing user experience and efficiency.