Senior Manager, Business Program

## Senior Manager, Business ProgramApply: Onsite: Toronto, Ontario: Full time: Posted Today: End Date: October 21, 2026 (5 days left to apply): R\\_1514107Work

Location:
Toronto, Ontario, CanadaHours:37.5Line of Business:Sales & Customer Distribution SupportPay Details:$115,600
- $163,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description
Department OverviewTD Small Business Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of clients across sectors by delivering customized solutions that support their current and future growth. Our goal is to deliver a first-class business banking experience. The Senior Manager, Business Program will oversee a multi-faceted function of professionals and provide strategic guidance in operationalizing the business specific related programs that meet the organization's mandate.Team OverviewYou will be leading a pod responsible for defining and delivering the target state for platforms, processes, and capabilities that support the Small Business Banking client buying experience (onboarding).
We act as the business owner for change initiatives and collaborate closely with business and technology teams to ensure successful delivery.
The Senior, Manager, Business Program will lead the strategy, roadmap and execution of Small Business Banking’s assisted onboarding and compliance capabilities, with a focus on creating simpler, faster and more compliant experiences for both colleagues and clients. The role owns capabilities supporting the buying and onboarding journey, including SBB products/services, compliance and workflow tools.

Job Description
* Create and lead the strategy, roadmap and execution of Small Business Banking’s assisted onboarding and compliance capabilities Participate in developing the target state and prioritized roadmap for onboarding capabilities
* Perform analysis to identify opportunities to improve the customer buying journey and document both quantitative and qualitative benefits
* Define scope for prioritized initiatives and work with technology partners to outline high-level solutions and associated costs
* Lead assigned initiatives and collaborate with partners and platform teams across design, development, implementation, change management, and post-launch (Day 2)
* Represent the business in initiatives, provide timely decisions, resolve issues or barriers, and manage risks
* Support the POD in maintaining a strong and prioritized backlog
* Support change management activities, including training and communications
* Ensure business stakeholders are consulted, engaged, and aligned on changes impacting them
* Partner with delivery teams to align business and technology objectives into a shared delivery vision
* Work closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale
* Plan and execute on strategic activities, review and communicate results, and adjust tactics accordingly
* Execute on the annual business plan to deliver results aligned with business strategies
* Manage overall budget, revenue and expenditures, meet business objectives while increasing efficiency and effectiveness
* Proactively identify key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations and work closely with business partners.
* Monitor and communicate the effectiveness of delivery strategies, programs, and practices related to own area
* Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
* Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
* Ensure employees are knowledgeable; and assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
* Responsible for management of the overall team providing both leadership and guidance
* Set targets and objectives for the team, and deliver results Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide