Strategic Analytic Coordinator

Interested in a career at Langara College?Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to applyLangara College is located in Vancouver, B.
C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.
Current employee? Apply through Careers in your Workday account.
Job Title:Strategic Analytic CoordinatorEmployee Group:AdministratorEmployee Type:Temporary (Fixed Term)Start Date:Friday, November 27 2026End Date (if applicable):Friday, November 26 2027Job Summary:This role is expected to directly support cross-functional Workday HCM and Student activities. Knowledge in both Workday HCM and Student Products is desired.
Reporting to the Manager, Workday Sustainment and Support, this role supports on-time delivery of prioritized system related tasks and prepares in depth business and analytic reports for decision-making purposes. The Strategic Analytics Coordinator role collects business requirements, prepares functional specifications documentation, prototypes defined functionality, deployment planning, test management, system configurations and implementation associated with the sustainment and enhancement of Workday. In addition, supports cross-functional teams with the Project Management Office, Operational Excellence, functional and technical stakeholders in implementing integrated business process improvement and transformation initiatives.

Job Description
Duties & ResponsibilitiesWorks in partnership with Strategic Analytic Consultants (SAC)’s to analyze current processes, future requirements and the gaps that exist between current information system capabilities and future requirements.
Supports a range of projects that involve objective and comprehensive business analytics, data analysis, research, business process reviews/re-engineering and management reporting and for providing recommendations.
Supports SAC’s in enhancing and optimizing Workday configurations in improving processes and enabling them through use of the Workday platform and automation.
Documents business processes, business scenarios, detailed business requirements.
Develops testing strategies, including writing and coordination of test script execution within Workday.
Supports business process development, setup modifications, integrations, security, and overall maintenance of Workday.
Creates and maintains simple system configuration and troubleshooting of business processes.
Assist with bi-annual releases, including analysis of impacts of new functionality, testing, integrations and cross-functional up and downstream analysis.
Prepares in depth business and analytical reports.
Synthesizes and consolidates complex information into succinct and meaningful written and verbal management reporting, leveraging productivity tools such as Word, Excel, and PowerPoint.
Works cross-functionally to develop management productivity tools such as dashboards, apps, reports etc. in order to improve operational performance.
Triages, assesses, prioritizes, and resolves Workday end-user tickets and provides Tier 1 ITSM coverage on as needed basis.
Actively promotes best practices in the security and privacy of personal information and data; makes recommendations to improve processes and procedures where necessary.
Solicits feedback from manager and SAC’s and respective stakeholders, fostering an agile, innovative, and collaborative environment.
Partners with relevant stakeholders to resolve issues related to engagement, adoption, sustainment, and continuous improvement.
Analyzes, troubleshoots, and diagnoses root causes and applies appropriate solutions to restore end-user issues.
Develops Tier 0/1 content materials to enhance knowledge base and keep information accurate and current; prepares and maintains service centre documentation is accordance with prescribed standards.
Performs other related duties as assigned.
Qualifications RequiredEducation & ExperienceDegree in Business, Computer Science, Information Systems, Business, or related discipline.
Minimum of 4 years’ experience in a similar role includes system support, analysis, and ERP implementation.
An equivalent combination of education and experience may be considered.
Superior analytical, problem-solving and system analysis skills.
Proficient in Microsoft Office suite with intermediate knowledge of Excel.
Experience working in customer service environments.
Experience with an ITSM and JIRA system is an asset.
Experience working with integrated corporate HRIS such as Workday or similar cloud-based ERP preferred.
Skills & AbilitiesStrong attention to detail.
Strong verbal and written English communication skills. Strong analytical mind; demonstrated critical thinking and analytic skills with strong problem so