Junior IT Systems Support Specialist Ottawa

1 day ago

Ottawa, ON, Canada Myticas Consulting Inc. Full-time $55,000 - $75,000 Contract
Kickstart your IT career as a Junior IT Systems Support Specialist in Ottawa, ON. This role emphasizes end-user support and technical troubleshooting in a varied technology environment. The position is targeted at Junior to Intermediate professionals who have a background in IT support and enjoy working with infrastructure technologies. You will be instrumental in providing support for workstations, networks, and other critical systems across an operational facility.

Key Responsibilities
• Install and troubleshoot desktops and hardware
• Provide both onsite and remote user support
• Manage Active Directory and troubleshoot connectivity
• Maintain specialized hardware and operational systems
• Respond to help desk tickets promptly

Requirements:
• Diploma or degree in IT or Computer Science
• 3+ years experience in IT systems support
• Strong knowledge of Windows and networking concepts
• Familiarity with ticketing systems
• Required Class G driver's license Utilize your skills to support a diverse range of technologies in an engaging operational setting in Ottawa.