Customer Success Platform Engineering Lead
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Lead Customer Success Technology engineering at Remitly, shaping technical strategy, scalable architecture, and reliable support applications.
As a Senior Software Development Engineer, you will guide systems and technical direction for a team serving global operations. Your work will balance short-term delivery with long-term scalability and maintainability. You will collaborate across Product and engineering to deliver software that affects core user experiences.
Key Responsibilities:
- Lead the team’s technical strategy and systems
- Contribute to scalable, maintainable software architecture
- Uphold engineering standards across codebases and processes
- Collaborate with product managers, designers, and engineers
- Deliver reliable applications through debugging and root-cause analysis
Requirements:
- Computer Science, Engineering, or related degree preferred
- Equivalent work experience may be considered
- Six or more years in team-based software engineering
- Leadership experience delivering large features
- DevOps, CI/CD, and modern AI-tool experience
Shape Remitly’s Customer Success platform through technical leadership, scalable architecture, strong standards, and dependable applications.