TD Customer Experience Associate On-Site

3 days ago

Ottawa, ON, Canada TD Bank Group Full-time $30,000 - $39,000 Contract
Discover fulfilling part-time work as a Customer Experience Associate at TD Canada Trust, Nepean, Ontario, where delightful customer service and financial transactions come together. This role emphasizes building long-lasting relationships through effective communication and understanding of customer banking needs. You will be responsible for processing transactions like withdrawals and deposits while ensuring a positive customer experience by recommending suitable banking solutions. Your skills in customer service will lead the way in achieving TD's business objectives.

Key Responsibilities
• Accurately process financial transactions in accordance with policies
• Connect with customers to understand their banking needs
• Resolve concerns using standard operating procedures
• Promote and complete business objectives through sales
• Maintain a supportive and inclusive team environment

Requirements:
• High School diploma plus minimum 1 year of experience
• Solid organizational and planning skills
• Proficient in MS Office and internet usage
• Results-oriented with a detail-focused approach
• Mandarin language ability is advantageous Help shape the future of banking by providing exceptional service at TD.