Head of Credit Risk

Head of Credit Risk

King Street East, Toronto, Ontario, Canada, M5A 1L3
full-time . September 22, 2026

Description

At Chexy, we're building modern financial tools for Canadians, starting with their largest expenses. We turn rent, mortgage, tuition, insurance, and other big bills into opportunities to build credit, earn rewards, and gain financial flexibility.

We're the first platform in Canada that lets users pay nearly any bill using their credit card, while unlocking meaningful benefits like cashback, points, and credit-building tools. With ~$2B in annual payment volume and hundreds of thousands of transactions a month, we're building financial infrastructure that needs to be fast, reliable, and bulletproof.

About the role

Chexy is launching its first credit product in early 2027, and we're looking for a Head of Credit Risk to build the credit function from the ground up and own it.

This is not an oversight role, and it is not a job where you review decisions other people make. You will make the decisions, and you will do the work.

You'll write our first credit policy, set the credit box, design line assignment and line management, build the loss forecast, stand up collections, and own the monitoring that tells us whether it's working. You'll pull your own data, build the first scorecards yourself, and be the accountable name on our loss number to our credit committee, our capital partners, and our board.

You'll report to our co‑founder and CEO and work alongside a seasoned credit advisor who chairs our credit committee. You'll have real support and real independence: credit decisions are yours, and nobody in growth or product gets to move the cutoffs.

We care about judgment, speed and rigour. You should be equally comfortable writing a policy document, building a line assignment matrix in Python, walking a lender through your loss curve, and deciding on a Tuesday afternoon what to do about a segment that's underperforming.

The outcome

Launch a credit product in early 2027 with a credit function our board, capital partners and regulators trust, and a portfolio that performs to plan.

What you’ll own

• Write the credit policy: eligibility, verification, decisioning, exceptions, governance
• Set and tune the credit box using bureau data and, over time, our proprietary payment and cash‑flow data
• Select and configure the decision engine and own the bureau relationships (Equifax and TransUnion)
• Design and run the pre‑launch bureau retro study and the test‑and‑learn roadmap after launch

• Design line assignment at origination and the line increase and decrease strategy after it
• Balance customer need against exposure and funding cost, and measure revenue per dollar of line

• Build the loss forecast and own it against actuals
• Build vintage, delinquency, roll‑rate and utilization monitoring before the first account is booked
• Own loss provisioning with Finance

• Stand up collections from scratch: strategy, timing, channels, agency selection, provincial rules
• Have it operational before the first delinquency, not after

• Own credit‑adjacent fraud strategy: application fraud, first‑party fraud, account takeover
• Partner with our payments risk and engineering teams on tooling and signals

• Run the credit committee pack and present the book monthly
• Own credit reporting to capital partners, including eligibility criteria and covenant metrics, with Finance
• Own credit bureau reporting and, with counsel and compliance, our adherence to provincial consumer credit and collections rules
• Build the function in a way you’d be comfortable describing to a regulator

• We launch on time with a credit policy our credit committee, capital partners and board have approved.
• Monitoring exists before the first account, collections is ready before the first missed payment, and bureau reporting is accurate from day one.
• In the first 90 days, approval rates, line strategy and early delinquency are reviewed weekly and the credit box is tuned on evidence, not opinion.
• Losses land within plan, and when a segment drifts, we know within days and act within a week.
• By the end of year one, our proprietary payment and cash‑flow data is a documented input to underwriting, not a hypothesis.
• The function has a documented governance cycle, a first hire under you, and could withstand a regulator’s questions.

• 8+ years in consumer credit risk, with time spent personally owning underwri