Transfers Supervisor Position at Aviso Wealth
20 hours ago
Vancouver, Metro Vancouver Regional District, Canada
Aviso
Full-time
$83,000 - $100,000 Contract
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Advance your career by becoming the Transfers Supervisor at Aviso Wealth. Lead a dedicated team to enhance operational efficiency and ensure quality service delivery.
As a Transfers Supervisor in our Operations team, you will report to the Manager of Operations and oversee a team responsible for managing volumes and meeting daily deadlines. This role includes
key responsibilities
like recruiting, training, coaching, and scheduling, as well as career development for staff to ensure their success and engagement within the organization.
Key Responsibilities
• Set and monitor departmental standards for quality and efficiency
• Provide timely training and ongoing development for all staff
• Coach team members to enhance performance and engagement
• Analyze business practices for process improvement initiatives
• Handle escalated issues and customer inquiries
Requirements:
• Post-secondary education relevant to the investment industry
• 3-5 years of experience in investments; 1-2 years supervisory
• Strong attention to detail and organizational skills
• Proven customer service and problem-solving abilities
• Intermediate proficiency in MS Office; advanced Excel is a plus Contribute to Aviso Wealth’s mission of client-centric service while leading a dynamic team.
key responsibilities
like recruiting, training, coaching, and scheduling, as well as career development for staff to ensure their success and engagement within the organization.
Key Responsibilities
• Set and monitor departmental standards for quality and efficiency
• Provide timely training and ongoing development for all staff
• Coach team members to enhance performance and engagement
• Analyze business practices for process improvement initiatives
• Handle escalated issues and customer inquiries
Requirements:
• Post-secondary education relevant to the investment industry
• 3-5 years of experience in investments; 1-2 years supervisory
• Strong attention to detail and organizational skills
• Proven customer service and problem-solving abilities
• Intermediate proficiency in MS Office; advanced Excel is a plus Contribute to Aviso Wealth’s mission of client-centric service while leading a dynamic team.