Customer-Focused Implementation Specialist at Eastlink

1 day ago

Halifax, Halifax County, Canada Eastlink Full-time $68,000 - $90,000/year
Join Eastlink as an Implementation Specialist in Halifax, NS to coordinate customer-specific communication, data, and video solutions. This role involves managing project timelines and ensuring successful delivery. As a full-time member of the Business Implementation team, you will report directly to the Manager of Business Implementation. Your role centers around overseeing multiple customer projects, working closely with cross-functional teams, and liaising with external partners for effective delivery. You will ensure that all work aligns with approved designs while managing budgets and timelines.

Key Responsibilities
• Manage multiple customer implementation projects simultaneously
• Coordinate with Customer Solutions Engineering for design compliance
• Oversee project timelines, budgets, and quality objectives
• Partner with cross-functional teams for solution delivery
• Serve as primary contact for customers throughout the implementation

Requirements:
• Post-secondary education in a related field
• Strong organizational and time management skills
• Effective communication abilities for collaboration
• Customer-focused approach with proactive problem-solving
• Telecommunications knowledge preferred Bring your project management skills and customer commitment to make a tangible impact with Eastlink.