Registration Financial Aid Associate
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Support registration systems and financial aid services as a full-time hybrid Associate at Mount Royal University in Calgary. Analyze inquiries and maintain accurate student processes.
Reporting to the Assistant Registrar, this permanent position supports Registration and Financial Aid operations at Mount Royal University. The work includes system setup, process administration, client service, and collaboration with departments. You will contribute to emergency bursaries, student loans, special registrations, and Foundational Learning Assistance.
Key Responsibilities:
- Investigate student inquiries using multiple software systems
- Coordinate critical dates, special registrations, and waitlisting
- Support emergency bursaries and student loan exceptions
- Maintain timelines and process documentation
- Review error reports and test system upgrades
Requirements:
- Three or four year Bachelor’s Degree or equivalent
- Two to three years of related experience
- Two years in a post-secondary environment preferred
- Complex problem solving and data interpretation skills
- Microsoft Office and Google products proficiency
Bring analytical, technical, and communication skills to registration and financial aid services supporting Mount Royal University students.
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