Senior Technical Support for Wealth Platforms
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Key Responsibilities
• Deliver technical support for system integrations and functioning
• Identify and resolve issues related to applications and servers
• Monitor performance and enforce preventive maintenance
• Use ServiceNow or JIRA for effective ticket management
• Lead analysis for incident and outage resolutions
Requirements:
• Bachelor’s in IT, Computer Science, or equivalent experience
• Minimum 3 years in technical support for financial systems
• Familiarity with SQL, APIs, and ticketing tools
• Strong analytical and problem-solving skills
• Excellent skills in conveying technical details to users Apply your technical acumen and support expertise to optimize our wealth management systems in Toronto.
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