Product Operations Lead

4 days ago

Ottawa, ON, Canada Tobermory Full-time $47,000 - $54,000 Contract

lululemon located at Ottawa, Ontario is currently accepting applications for the position of Product Operations Lead. The company is looking for a motivated individual with strong interpersonal skills who is ready to start as soon as possible. The employer is offering a full-time position.

Employer Name: lululemon
Position: Product Operations Lead
Salary: $22.75 – $26.17 per hour
Employment type: Full-time
Location: Ottawa, Ontario

  • The candidate will be responsible for collaborating with store leadership to bring product strategy to life.
  • The candidate should proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in line with standard operating procedures (SOPs).
  • The candidate must ensure execution of product actions such as pull backs, consolidations, and repricing.
  • The candidate will be responsible for engaging team members in inventory management while maintaining a fun and productive shift environment.
  • The candidate will be responsible for monitoring product levels and communicating findings to support sell-through strategy and ensure optimal product availability for guests.
  • The candidate will be responsible for reviewing and interpreting daily business data and metrics to guide store actions, including analyzing sell-through data and providing recommendations to leadership on product focus or pricing for outlets.
  • The candidate will be responsible for participating in the store’s hiring process, including recruitment, selection, hiring recommendations, onboarding, and training.
  • The candidate will be responsible for addressing team member performance and supporting ongoing learning and development through feedback, recognition, coaching, demonstrations, and hands-on guidance.
  • The candidate will be responsible for contributing to a respectful and inclusive team environment by building supportive working relationships with team members.
  • The candidate will be responsible for serving as supervisor on duty during store open hours, leading from the floor to ensure every guest receives technical product education and a world-class guest experience.

Job Requirements

  • The candidate must be legally authorized to work in the country where the store is located.
  • The candidate must have the ability to travel to the assigned store using reliable transportation.
  • The candidate must have at least 1 year of work experience.
  • The candidate should possess experience in inventory management, product or visual merchandising, stocking, or planning and logistics, including the use of business technology to accomplish work.
  • The candidate should possess experience in leading, mentoring, delegating, or implementing processes with others.
  • The candidate with a high school diploma, GED, or equivalent or above is considered an asset.
  • The candidate should have experience in retail, sales, distribution center, or warehouse operations, including reviewing and interpreting business reports and metrics to inform action, which is considered an asset.
  • The candidate must have food safety and/or liquor service certification, which is considered an asset for Experiential stores with food/beverage service.
  • The candidate should actively create and maintain an inclusive workplace that respects and embraces diversity.
  • The candidate must behave in an honest, fair, and ethical manner at all times.
  • The candidate must be adaptable and able to manage changing priorities in a fast-paced environment while recovering quickly from setbacks.
  • The candidate must demonstrate leadership capability and a desire to inspire, motivate, empower, and develop others.
  • The candidate must demonstrate strong collaboration and teamwork skills by working productively with and supporting others to achieve common goals while seeking connections, partnerships, and diverse perspectives.
  • The candidate must demonstrate strong decision-making and problem-solving skills by identifying opportunities for improvement and evaluating alternatives.
  • The candidate must plan and organize work clearly and efficiently to ensure tasks are completed in alignment with priorities.
  • The candidate must communicate information effectively and understand information shared during interactions with others.

Work conditions and physical capabilities

  • The candidate must be available for varying shifts based on store needs.
  • The candidate will be required to work shifts that include mornings, afternoons, evenings, weekends, and holidays.
  • The candidate should be willing to work early mornings, late evenings, or overnights during peak periods, special events, or other business needs.
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